Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabrielle Chavez

Webster

Summary

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Seeking opportunities to enhance abilities while contributing to company growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Representative

CLS Health
Webster
05.2025 - 08.2025
  • Assisted patients and managed incoming phone inquiries and scheduling.
  • Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination care.
  • Gathered information, assessed and fulfilled callers needs and educated on important policies and procedures.
  • Managed a high volume of calls dally, maintaining composure under pressure while providing exceptional service.
  • Handed escalated calls efficiency. finding satisfactory resolutions for both customers and the company alike
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times

Child Caregiver

My Great Beginnings Learning Center
Pearland
01.2015 - 05.2022
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards
  • Collaborated with parents to develop individualized care plans addressing specific needs to their children

Education

Certificate - Medical Assistant

Med Garza Medical Institute And Training
Houston, TX
01-2024

High School Diploma -

Glenda Dawson High School
Pearland, TX
06-2015

Skills

  • Verbal and written communication
  • Time management
  • Active listening
  • Problem solving
  • Critical thinking
  • Computer proficiency
  • Documentation accuracy
  • Data entry
  • Phone etiquette
  • Patient scheduling
  • HIPAA compliance
  • Customer service
  • Team collaboration

Certification

  • CPR Certified
  • NAHP Certified

Timeline

Customer Service Representative

CLS Health
05.2025 - 08.2025

Child Caregiver

My Great Beginnings Learning Center
01.2015 - 05.2022

Certificate - Medical Assistant

Med Garza Medical Institute And Training

High School Diploma -

Glenda Dawson High School

Similar Profiles

CREATE PROFILE