GABRIELLE DAVILA
Fresno,CA
Summary
Sales Associate, Desk Manager
I have experience in customer service and sales in the retail industry, as well as the food industry and experience in animal care. Experienced in a fast-paced environment. Skilled in merchandising. Highly organized and detail-oriented with excellent communication skills. I'm dedicated to continue my education. I am also a huge lover of animals!
Overview
7
7
years of professional experience
Work History
Team Member
Elaine’s Pet Resorts
12.2023 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Sales Associate, Desk Manager
Home Town Mercantile
06.2022 - 01.2023
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Developed strong customer relationships and loyalty through effective communication
- Managed social media accounts to respond quickly to online inquiries from customers
Restaurant Waitress
Mullins Bar & Grill-Ritz Carlton
02.2022 - 05.2022
- Prepared and served food and beverages to customers
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Managed multiple tasks simultaneously while maintaining high levels of accuracy
Restaurant Hostess
Pasta Moon
05.2021 - 09.2021
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Monitored restaurant activity to determine seating and dining flow
- Monitored cleanliness of common areas and dining rooms to maintain neat and welcoming establishment
- Organized reservations for large parties and special events in accordance with company policies
Front Desk Manager
Fit Fitness Studio
12.2018 - 09.2019
- Generated monthly reports detailing sales figures, attendance numbers and other relevant metrics related to the facility's success
- Maintained accurate records regarding membership fees, payments received and accounts receivable
Desk Manager, Main Assistant
Mizu Salon
02.2018 - 09.2018
- Utilized effective communication skills when interacting with guests, members and staff
- Organized daily workloads for each employee, maximizing efficiency while meeting all deadlines
- Resolved customer inquiries quickly and efficiently while providing excellent customer service
- Maintained accurate records of all transactions, ensuring accuracy and integrity of data
- Scheduled appointments, maintaining calendars for personnel
- Experience working under pressure, as well as in a high paced environment
- Ensured compliance with health regulations by following strict hygiene standards
Education
High School Diploma -
Half Moon Bay High School
Half Moon BayCommunication Studies
Fresno City College
Fresno, CASkills
- Profit and Revenue-Generating Strategies
- Product and Service Management
- Social Media Platforms
- Customer Service and Assistance
- Positive attitude
- Animal handling/care
- Teamwork
Timeline
Team Member
Elaine’s Pet Resorts
12.2023 - 11.2024
Sales Associate, Desk Manager
Home Town Mercantile
06.2022 - 01.2023
Restaurant Waitress
Mullins Bar & Grill-Ritz Carlton
02.2022 - 05.2022
Restaurant Hostess
Pasta Moon
05.2021 - 09.2021
Front Desk Manager
Fit Fitness Studio
12.2018 - 09.2019
Desk Manager, Main Assistant
Mizu Salon
02.2018 - 09.2018
High School Diploma -
Half Moon Bay High School
Communication Studies
Fresno City College
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