Gabrielle DeMeo

· Establish, maintain and update case files in accordance with program and compliance requirements

· Conduct thorough assessments to identify family needs, provide appropriate resources and referrals

· Effectively communicate with families regarding childcare assistance

· Support families through initial program eligibility, annual redetermination and ongoing case management

· Accurately complete and submit all required monthly program reports

· Maintain and support all required contracts

· Provide timely update to manual encumbrances and financial tracking systems

· Utilize active listening and tailored communication methods to meet the diverse needs of families

· Compile and analyze statistical and program data

· Systematically document services to ensure compliance with accountability and reporting standards