Detail-oriented professional well-known for promoting positive environments for learners. Reliable and dedicated with excellent interpersonal skills and client engagement.
Overview
12
12
years of professional experience
Work History
Front Desk Customer Service & Instructor
Hype Fitness Studio
01.2023 - Current
Responsible for making sure clients have the best experience in the studio
Responsible for checking clients in, cleaning the studio, and selling products
Facilitating and putting together a workout class for a group of people.
Surgical Technology Clinical Instructor
Trocaire College
Buffalo, NY
01.2021 - Current
Responsible for teaching future surgical technologist the clinical side of the job role
Responsible for bringing students to the clinical site and placing them in the operating rooms where they get to experience surgical procedures firsthand and be in the role of a surgical technologist
Facilitate on campus classes, targeting clinical responsibilities such as, setting up an operating room for surgery, how to maintain sterile technique, and how to pass instruments during an operation.
Surgical Technologist for ophthalmology surgery
Buffalo Ambulatory Surgery Center
01.2019 - 01.2024
Accountable to provide exceptional patient centered care to surgical patients
Work collaboratively with other staff members to ensure patients receive high quality care and the best possible surgical outcomes
Set up and maintain a sterile field
Work closely with the doctor and other clinical staff, anticipating what is needed next to ensure positive patient outcome.
Nanny
01.2016 - 01.2019
Responsible for taking care of children and the household
This included taking children to activities, getting them ready for school and maintaining the household.
Customer Service
Wegmans
01.2013 - 01.2019
Responsible for making sure all customers received great service
Responsible for stocking shelves with products and cashing customers out
Responsible for answering inbound phone calls from customers
Responsible for helping customers at the customer service desk with any issues or problems they may have.
Education
Associate of Applied Science - Surgical Technology
Trocaire College
Buffalo, NY
05-2019
Skills
Attendance monitoring
Academic advisement
Learning skills development
Academic instruction
Assignment Grading
Client Support
Service-Oriented Communication
Engaging Clients Through Calls
Classroom Management
Curriculum delivery
Proven Sales Expertise
Effective Communication
Mathematical Proficiency
Proficient with microsoft excel, word & powerpoint
Proficient in Google Docs
Certified in CPR and BSL
Timeline
Front Desk Customer Service & Instructor
Hype Fitness Studio
01.2023 - Current
Surgical Technology Clinical Instructor
Trocaire College
01.2021 - Current
Surgical Technologist for ophthalmology surgery
Buffalo Ambulatory Surgery Center
01.2019 - 01.2024
Nanny
01.2016 - 01.2019
Customer Service
Wegmans
01.2013 - 01.2019
Associate of Applied Science - Surgical Technology