Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

GABRIELLE DIVENERE

Charlotte,NC

Summary

Motivated professional with extensive experience in sales, operations, and merchandising. Exudes a dynamic understanding of customer service and business operations. Consistently demonstrates impeccable attention to detail, and the ability to excel in managing multiple priorities. Acknowledged for adaptability, technical aptitude, and various technologies. Known for a motivated, strategic, and resourceful approach to delivering stellar results.

Overview

10
10
years of professional experience

Work History

SHOWROOM COORDINATOR

Walker Zanger
Charlotte, NC
06.2024 - Current
  • Cultivate relationships with key accounts through curated sample selections, and training sessions.
  • Collaborate with the sales team to enhance ordering processes and exceed sales goals.
  • Maintain showroom ambiance by ensuring a pristine condition and upscale decor alignment.
  • Incorporate bespoke floral arrangements and local refreshments to elevate the client experience.
  • Execute showroom events to unveil new products, and strengthen industry relationships.
  • Organize sample libraries to improve efficiency in material selections.
  • Create captivating displays by selecting high-end accessories, and optimizing lighting.
  • Regularly refresh showroom space to maintain allure and draw visitor attention.

SHOWROOM & DESIGN COORDINATOR

Renaissance Tile & Bath
Charlotte, NC
08.2023 - 06.2024
  • Plan events with outside vendors geared toward the trade, attracting new clients, promoting product lines, ensuring a positive turnout, and capturing content for social media, leading to an increase in social media engagement.
  • Attend and sponsor outside events, representing the brand, and making a focused effort to build a robust network of trade and community members.
  • Manage warehouse inventory, receive shipments in the showroom, and ensure pickup notifications are sent to the purchaser in a timely, organized manner according to the project timeline.
  • Manage communication with the local off-site warehouse on a daily basis to maintain an organized inventory system and refine procedures, leading to a stark improvement in customer service and B2B relationships.
  • Create efficient and beneficial organizational procedures for the showroom, tracking and reporting key performance metrics, communicating with 20+ vendors to stay ahead of new product launches, and ensuring accurate quoting, billing, and filing for all sales and merchandising processes.
  • Generate leads, brand awareness, and revenue through cold outreach, inviting trade members in for showroom tours and presentations of new material.
  • Conduct account development, and provide personalized sales support for existing clients.

EXECUTIVE ASSISTANT

Private Client
Charlotte, NC
07.2022 - 08.2023
  • Manage administrative and accounting operations, assist in projects, and serve as the first point of contact for correspondence, inquiries, and payments.
  • Demonstrate exemplary organization, tracking, and reporting of key project metrics, coordinating appointments, ensuring accurate billing, and updated cloud filing systems.

MERCHANDISING COORDINATOR

Lewis Floor & Home
Northbrook, IL
05.2020 - 10.2020
  • Heighten customer satisfaction by serving as the main point of contact for special orders, providing product specifications, lead times, and quotes with a timely response.
  • Consult with brand representatives from vendors on a routine basis to coordinate promotions and pricing, resulting in optimized operations and increased sales revenue.

ACCOUNTING ASSISTANT

Catalytic Products International
Lake Zurich, IL
01.2016 - 01.2020
  • Played a key role in the accounting department's success by providing support with audits, month-end close, expense reports, and large-scale projects, contributing to accurate international reporting, and improved overall productivity.
  • Demonstrated exceptional organization, maintaining an efficient and user-friendly filing system of critical documents, such as invoices, payroll checks, and statements, ensuring quick retrieval of information.

Education

BACHELOR OF ARTS - BUSINESS ADMINISTRATION

Arizona State University
01.2020

Skills

  • Project Management
  • Sales Support & Training
  • Docusign
  • Salesforce
  • Account Management
  • CRM systems
  • Event Planning
  • Excel
  • Social Media Marketing

References

References available upon request.

Timeline

SHOWROOM COORDINATOR

Walker Zanger
06.2024 - Current

SHOWROOM & DESIGN COORDINATOR

Renaissance Tile & Bath
08.2023 - 06.2024

EXECUTIVE ASSISTANT

Private Client
07.2022 - 08.2023

MERCHANDISING COORDINATOR

Lewis Floor & Home
05.2020 - 10.2020

ACCOUNTING ASSISTANT

Catalytic Products International
01.2016 - 01.2020

BACHELOR OF ARTS - BUSINESS ADMINISTRATION

Arizona State University

Similar Profiles

CREATE PROFILE