Gabrielle Dube
Topsham
Summary
A driven nursing student with experience in four clinical rotations and a dynamic, client-focused professional attitude. I have extensive customer service experience and communication skills to meet patient care needs. Skilled in time management and conflict resolution, I consistently enhance team collaboration and operational efficiency, ensuring a positive environment.
Overview
6
6
years of professional experience
Work History
Server
Brickyard Hollow
Brunswick
05.2023 - Current
- Followed health safety guidelines when preparing and serving food products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Explained menu items, describing ingredients and cooking methods upon request.
Barista
Blue Bottle
Boston
01.2023 - 11.2023
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Utilized the coffee maker, espresso machine, and prepared craft drinks.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Barista
Starbucks
Topsham
07.2021 - 09.2022
- Created complex, hand-crafted beverages based upon customer preferences.
- Managed cash register and processed transactions with accuracy and integrity.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Host/ Expo
Cooks Lobster and Ale house
Bailey Island
06.2019 - 09.2022
- Notified server after seating parties in section to facilitate prompt service.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Managed the organization of ticket orders and provided quality checks on every food item.
- Helped service staff handle demand by distributing food and beverages.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
Bachelor of Science - Nursing
Emmanuel College
Boston05-2026
High School Diploma -
Mount Ararat High School
Topsham06-2022
Skills
- Patient care
- Critical thinking
- Time management
- Team collaboration
- Active listening
- Customer service
- Positive and professional
- Professional appearance
- Healthcare compliance
- Conflict resolution
Timeline
Server
Brickyard Hollow
05.2023 - Current
Barista
Blue Bottle
01.2023 - 11.2023
Barista
Starbucks
07.2021 - 09.2022
Host/ Expo
Cooks Lobster and Ale house
06.2019 - 09.2022
Bachelor of Science - Nursing
Emmanuel College
High School Diploma -
Mount Ararat High School
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