Veterinary Receptionist known for being compassionate, professional and dependable. Skilled in customer service, multi-tasking, record keeping, multi-line phones and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated.
Overview
10
10
years of professional experience
Work History
Veterinary Receptionist
Richter Animal Hospital & The Royal Pet, Resort Spa
2021.07 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
Entered data from pet records and office visits into computer system.
Organized paperwork such as charts and reports for office and patient needs.
Contributed to team success by completing jobs quickly and accurately.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Veterinary Receptionist
Park Place Animal Hospital
2020.10 - 2021.07
Veterinary Receptionist
Park Plaza Animal Clinic
2016.04 - 2020.08
Hostess/Waitress
TGI Fridays
2013.08 - 2016.05
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Sam Houston High School
Arlington, TX
06.2013
Skills
Bilingual
Organization and Time Management
Detail Oriented
Effective Multi-tasking
Patient Data Processing
Electronic Medical Record
Microsoft Word
Multi-Line Phone Talent
Problem-Solving Ability
Typing Proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Veterinary Receptionist
Richter Animal Hospital & The Royal Pet, Resort Spa
2021.07 - Current
Veterinary Receptionist
Park Place Animal Hospital
2020.10 - 2021.07
Veterinary Receptionist
Park Plaza Animal Clinic
2016.04 - 2020.08
Hostess/Waitress
TGI Fridays
2013.08 - 2016.05
Sam Houston High School
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