Gabrielle Fornino
Wall,NJ
Summary
Hard-working and passionate bar manager, excelling in creative mixology and customer engagement. Committed to upholding highest standards of customer service and experience, and fostering a loyal clientele through exceptional interpersonal skills and care for an exceptional customer experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Parker House
05.2024 - Current
- Prepared and served a variety of beverages quickly and efficiently in both the restaurant and night club, while ensuring consistent quality and presentation.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean, organized, and well stocked bar area.
- Engaged with customers to provide excellent service, fostering repeat business through positive interactions.
- Developed knowledge of drink recipes, enabling quick adaptation to customer preferences and trends, as well as cocktail creation.
- Managed cash drawer responsibly, ensuring accurate accounting at the end of each shift.
Bar Manager, Bartender, Server
Cross and Orange
08.2021 - 06.2024
- Managed daily bar operations, resulting in efficient service, customer satisfaction, and a positive work environment.
- Performed weekly inventory management ensuring a well stocked and prepared bar while reducing waste through effective stock control practices.
- Collaborated to develop cocktail menus as well as cocktail creation to introduce seasonal drinks based on customer preferences.
- Closed out cash register and prepared cashier report at close of business.
- Ensured compliance with health regulations and safety standards in all bar operations.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Managed on-sit operations and coordinated logistics for weddings, ensuring seamless execution of ceremonies and receptions.
- Developed customized wedding timelines, enhancing client satisfaction and event flow efficiency.
- Oversaw setup and breakdown of wedding decorations and supplies.
- Collaborated with bridal couple to achieve expectations and vision for wedding.
Manager, Barista
Homegrown Coffee Bar
04.2018 - 08.2021
- Led daily operations, ensuring high-quality beverage preparation and customer service.
- Streamlined inventory management processes, reducing waste and enhancing efficiency.
- Developed seasonal drink menus, incorporating customer feedback and market trends.
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
Server
Bar Anticipation
06.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Monitored dining area for cleanliness and guest needs, proactively addressing concerns to improve experience.
- Demonstrated strong knowledge of menu items to ensure positive guest experiences and mitigate risks involving dietary restrictions and allergies.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Science - Physics And Astronomy
University of Pittsburgh
Pittsburgh, PAHigh School Diploma -
Wall High School
Wall, NJ06-2018
Skills
- Strong multitasking in fast paced environments
- Highly reliable
- Team player attitude
- Engaging personality and strong customer service skills
- Responsible alcohol and money management
- Creative mixology and classic cocktails
Certification
Tips Certified
Timeline
Bartender
Parker House
05.2024 - Current
Bar Manager, Bartender, Server
Cross and Orange
08.2021 - 06.2024
Server
Bar Anticipation
06.2019 - 03.2020
Manager, Barista
Homegrown Coffee Bar
04.2018 - 08.2021
Bachelor of Science - Physics And Astronomy
University of Pittsburgh
High School Diploma -
Wall High School