Yaretzi Caamaño
Holland
Summary
- Friendly and outgoing personality that creates a welcoming atmosphere for guests
- Strong interpersonal skills; able to connect easily with a wide range of people
- Excellent communication skills; engaging, talkative, and attentive
- Energetic and fun team member who contributes to a positive work environment
- Organized and able to stay calm and efficient in busy situations
- Customer-focused mindset with a commitment to great service
- Team player who works well with coworkers and supports overall restaurant flow
Overview
1
1
year of professional experience
Work History
Living Legacies Project
10.2025 - 11.2025
- Collaborated in a group to research and present a real community member's story.
- Conducted interviews to gather information and personal experiences.
- Created a creative project (documentary) to share the findings.
- Presented to classmates and to my community.
Restaurant Hostess
Pumpernickel's
06.2024 - 09.2025
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Reported problematic guests to management to foster safe and pleasant environment.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Opened and closed seating sections according to volume of guests.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned the establishment during shifts to maintain welcoming appearance.
- Provided patrons with estimated waiting times during peak service hours.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Black River Public School
Holland, MI05.2028
Skills
- Team Collaboration
- Reservation planning
- Table management
- Table bussing
- Time management
- Supply restocking
- Strong multitasking in fast paced environments
- Customer service
- Interpersonal skills
- Dual Language communication
Languages
Spanish
Native or Bilingual
Timeline
Living Legacies Project
10.2025 - 11.2025
Restaurant Hostess
Pumpernickel's
06.2024 - 09.2025
High School Diploma -
Black River Public School