Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Freitas

Dallas,Texas

Summary

Detail-oriented proofreader with over five years' experience in writing, editing, correcting and proofreading documents related to grammar, spelling, punctuation and general information.

Expert typist who can key 71 WPM with zero to minimal errors.

Overview

11
11
years of professional experience

Work History

Air Export Specialist

Ceva Logistics
04.2022 - Current
  • Review, accept and process customer bookings, as well as assist customers with existing queries
  • Handle customer complaints and provide solutions
  • Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response
  • Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.

Key Data Specialist

Bank of America
01.2021 - 01.2022
  • Key checks and invoices with great accuracy, speed and great detail
  • Work well with others, Review procedures.

Key Data Operator

California Lottery
09.2017 - 06.2019
  • Process, review and data enter scratchers and online lottery ticket winner’s information with great accuracy and speed
  • Mark tickets/online winners that contain errors, problems, high-winnings and submit to correct department
  • Process return mail.

Key Data Operator

Franchise Tax Board
02.2013 - 09.2019
  • Key business entities and individual taxpayer’s information with great accuracy and speed
  • Flag for errors and/or problems
  • Handle highly-confidential documents with care
  • Process and review returned mail.

Education

High School Diploma -

Highlands High School
Sacramento, CA

No Degree -

Arlington Career Institute
Arlington, TX

Skills

  • Effective Time Management
  • Detail-oriented
  • Proofreader
  • Reading Comprehension
  • Expert Typist

Timeline

Air Export Specialist

Ceva Logistics
04.2022 - Current

Key Data Specialist

Bank of America
01.2021 - 01.2022

Key Data Operator

California Lottery
09.2017 - 06.2019

Key Data Operator

Franchise Tax Board
02.2013 - 09.2019

High School Diploma -

Highlands High School

No Degree -

Arlington Career Institute

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Gabrielle Freitas