Gabrielle Gentry
Fort Washington MD,Maryland
Summary
Diligent post-graduate Communications Student with a Bachelors Degree in Public Relations who demonstrates dedication to prompt project completion and continual adaptation. A Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Medical Supply Technician
National Institutes of Health Clinical Center
Bethesda, MD
12.2023 - Current
- Received incoming medical supply orders from warehouse by verifying shipments against receiving reports.
- Maintained records of inventory or equipment usage, ordering medical instruments or supplies with low inventory.
- Conducted periodic inspections of all stored items for expiration dates, damage, and took appropriate action when necessary.
- Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels.
Call Center Representative
Datawatch Systems Inc.
Bethesda, MD
09.2021 - 07.2022
- Maintained logs of all incoming calls and assigned tasks.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Updated records of driver locations, delays, and cancellations.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
Administrative Assistant and Receptionist
Community Service Group LLC
Arlington , VA
07.2019 - 08.2020
- Provided secretarial and office management support while building cooperative working relationships.
- Responded to customer issues to provide immediate resolution and improve retention.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Drove customer feedback to deliver information to management for corrective action.
Education
Bachelor of Science - Strategic Public Relations
Bowie State University
Bowie, MD12-2023
Skills
Press Release Writing
Crisis Management and Communications
Proficient in Adobe Creative Suite
Media Relations
Branding
Communications Management
Exceptional Multi-Tasker
Awards, Accomplishments, and Honors
Member of The National Society of Leadership and Success, [Spring, 2022]
Participated in Student Government Association [Bowie State University]
[Spring, 2020] - Dean's List
Don S. Goodloe Distinguished Merit Scholarship Recipient [2020]
Timeline
Medical Supply Technician
National Institutes of Health Clinical Center
12.2023 - Current
Call Center Representative
Datawatch Systems Inc.
09.2021 - 07.2022
Administrative Assistant and Receptionist
Community Service Group LLC
07.2019 - 08.2020
Bachelor of Science - Strategic Public Relations
Bowie State University
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