Gabrielle Glander
Troy,OH
Summary
Detail-oriented individual with wonderful communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender and Server
Smiths Boathouse
02.2022 - 04.2024
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Developed seasonal drink menus, incorporating local ingredients and trends.
- Maintained cleanliness and organization of the bar area, adhering to health regulations.
- Built strong relationships with regular patrons, fostering a loyal customer base.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Texas Roadhouse Restaurant
02.2020 - 01.2022
- Delivered exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Processed payments accurately, handling cash transactions and credit card processing swiftly.
- Resolved customer complaints promptly, fostering a welcoming environment for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess
Outback Steakhouse
11.2016 - 03.2018
- Managed guest seating and reservations to optimize dining flow and reduce wait times.
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Coordinated with kitchen and serving staff to maintain smooth operations during peak hours.
- Implemented improvements in reservation system, increasing accuracy of guest bookings and reducing errors.
Education
Associate of Applied Science - Nursing
Edison Community College
Piqua, OH05.2027
High School Diploma -
Troy High School
Troy, OH05.2019
Skills
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Vitals monitoring
- Task prioritization
- Patient assessments
- Infection control standards
- Medication administration
- Clinical judgment
- Privacy and confidentiality
Certification
- Certified Basic Life Support and CPR Training through American Red Cross. June 2025-2027
Timeline
Bartender and Server
Smiths Boathouse
02.2022 - 04.2024
Server
Texas Roadhouse Restaurant
02.2020 - 01.2022
Hostess
Outback Steakhouse
11.2016 - 03.2018
Associate of Applied Science - Nursing
Edison Community College
High School Diploma -
Troy High School