Gabrielle Greer
Monroe
Summary
Dynamic Sales Associate at Cole Haan with expertise in inventory management and exceptional customer service. Successfully enhanced product availability and store appeal, driving customer satisfaction. Skilled in point of sale transactions and training new staff, fostering a collaborative environment that boosts sales performance and promotes brand loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cole Haan
Central Valley
11.2021 - 03.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Master of Science - Art Education
SUNY College At New Paltz
New Paltz, NY01-2029
High School Diploma -
Monroe-Woodbury Highschool
Central Valley, NY06-2024
Skills
- Point of sale
- Inventory management
- Customer education
- Visual merchandising
- Stock rotation
- Sales reporting
- Product knowledge
- Customer service
Hobbies and Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail.
- Drawing and Painting
- Photography
- Fundraising Events
- Outdoor Recreation
- Hiking
Timeline
Sales Associate
Cole Haan
11.2021 - 03.2025
Master of Science - Art Education
SUNY College At New Paltz
High School Diploma -
Monroe-Woodbury Highschool
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