Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gabrielle Hand

Atlanta,US

Summary

  • Swiftly and efficiently solves challenges for both myself and my team through both proven and innovative solutions


  • Adept at both collaborating seamlessly with others as a team player and guiding and inspiring colleagues as a team leader


  • Adaptable and determined, I thrive in high pressure situations to ensure optimal outcomes in dynamic environments


  • Effective at strategically cultivating both internal and external relationships, fostering long-term partnerships and driving client satisfaction and loyalty

Overview

6
6
years of professional experience
1
1
Certification

Work History

Media Account Manager

Expedia Group
05.2022 - Current
  • Consulting and Strategy: Provided insights to global accounts like Hilton and Hyatt, optimizing ad campaigns and driving ROI
  • Revenue and Engagement Growth: Boosted portfolio revenue by 27% YoY and increased client engagement by 60% for 150+ accounts
  • Digital Marketing Leadership: Led comprehensive digital marketing strategies for million-dollar campaigns, enhancing performance
  • Client Relations, Negotiation and Collaboration: Engaged C-Suite executives, negotiated contracts, partnered across teams, and delivered impactful city wide presentations with regional insights

BEAM Chapter President

Expedia Group
12.2022 - Current
  • Event Curation and Strategic Partnerships: Increased member activations by 75% through curated events and partnerships
  • Program Development: Founded a global masterclass program and led large-scale recruiting events


District Manager

Aldi Inc
07.2020 - 04.2022
  • Profitability and Efficiency: Improved profitability through strategic KPI planning and enhanced operational efficiency by 15%
  • Process Innovation: Streamlined operations with new logistical and digital processes, reducing training hours by 30%
  • Leadership and Team Development: Recruited and developed over 60 staff across multiple business units, reducing understaffing by 40%, leading the nation in average staffing metrics
  • ·Program Management and Cross-Division Impact: Spearheaded a hiring process adopted across divisions, addressing hiring deficiencies, fostering operational consistency and creating high-performing teams
  • Customer Experience Enhancement: Boosted customer sentiment scores by 25% through competitive market analysis and better product management


Area Manager

Amazon
04.2019 - 07.2020
  • Facility Launch and Training Excellence: Led the successful launch of a new facility, surpassing training benchmarks and building top performing teams
  • Operational Leadership: Oversaw daily operations for 150+ associates, handling 30k items per day
  • Process Optimization: As a Subject Matter Expert, applied Lean Six Sigma to improve efficiency and implement cost saving processes
  • Standardization and Collaboration: Developed routines and internal process changes that were adopted nationwide

Education

Bachelor of Business Administration - Marketing

University of Miami
Coral Gables, FL
05.2018

Skills

  • Account Management
  • Project Management
  • Data Analysis
  • SEO
  • Supply Chain
  • Logistics
  • Multi-tasking
  • Conflict Resolution
  • Problem Resolution
  • Relationship Building
  • Omnichannel Marketing
  • Revenue Management
  • Sales
  • Microsoft Office
  • Salesforce
  • Google Analytics
  • Tableau
  • Looker
  • Customer Journey Analytics
  • PPC management
  • Digital marketing
  • Advertising campaign management
  • Workflow optimization
  • Media Planning
  • Client relationship management

Certification

  • Google Ads
  • Google Analytics
  • Lean Six Sigma


Timeline

BEAM Chapter President

Expedia Group
12.2022 - Current

Media Account Manager

Expedia Group
05.2022 - Current

District Manager

Aldi Inc
07.2020 - 04.2022

Area Manager

Amazon
04.2019 - 07.2020

Bachelor of Business Administration - Marketing

University of Miami

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Gabrielle Hand