Gabrielle Hand
Atlanta,US
Summary
- Swiftly and efficiently solves challenges for both myself and my team through both proven and innovative solutions
- Adept at both collaborating seamlessly with others as a team player and guiding and inspiring colleagues as a team leader
- Adaptable and determined, I thrive in high pressure situations to ensure optimal outcomes in dynamic environments
- Effective at strategically cultivating both internal and external relationships, fostering long-term partnerships and driving client satisfaction and loyalty
Overview
6
6
years of professional experience
1
1
Certification
Work History
Media Account Manager
Expedia Group
05.2022 - Current
- Consulting and Strategy: Provided insights to global accounts like Hilton and Hyatt, optimizing ad campaigns and driving ROI
- Revenue and Engagement Growth: Boosted portfolio revenue by 27% YoY and increased client engagement by 60% for 150+ accounts
- Digital Marketing Leadership: Led comprehensive digital marketing strategies for million-dollar campaigns, enhancing performance
- Client Relations, Negotiation and Collaboration: Engaged C-Suite executives, negotiated contracts, partnered across teams, and delivered impactful city wide presentations with regional insights
BEAM Chapter President
Expedia Group
12.2022 - Current
- Event Curation and Strategic Partnerships: Increased member activations by 75% through curated events and partnerships
- Program Development: Founded a global masterclass program and led large-scale recruiting events
District Manager
Aldi Inc
07.2020 - 04.2022
- Profitability and Efficiency: Improved profitability through strategic KPI planning and enhanced operational efficiency by 15%
- Process Innovation: Streamlined operations with new logistical and digital processes, reducing training hours by 30%
- Leadership and Team Development: Recruited and developed over 60 staff across multiple business units, reducing understaffing by 40%, leading the nation in average staffing metrics
- ·Program Management and Cross-Division Impact: Spearheaded a hiring process adopted across divisions, addressing hiring deficiencies, fostering operational consistency and creating high-performing teams
- Customer Experience Enhancement: Boosted customer sentiment scores by 25% through competitive market analysis and better product management
Area Manager
Amazon
04.2019 - 07.2020
- Facility Launch and Training Excellence: Led the successful launch of a new facility, surpassing training benchmarks and building top performing teams
- Operational Leadership: Oversaw daily operations for 150+ associates, handling 30k items per day
- Process Optimization: As a Subject Matter Expert, applied Lean Six Sigma to improve efficiency and implement cost saving processes
- Standardization and Collaboration: Developed routines and internal process changes that were adopted nationwide
Education
Bachelor of Business Administration - Marketing
University of Miami
Coral Gables, FL05.2018
Skills
- Account Management
- Project Management
- Data Analysis
- SEO
- Supply Chain
- Logistics
- Multi-tasking
- Conflict Resolution
- Problem Resolution
- Relationship Building
- Omnichannel Marketing
- Revenue Management
- Sales
- Microsoft Office
- Salesforce
- Google Analytics
- Tableau
- Looker
- Customer Journey Analytics
- PPC management
- Digital marketing
- Advertising campaign management
- Workflow optimization
- Media Planning
- Client relationship management
Certification
- Google Ads
- Google Analytics
- Lean Six Sigma
Timeline
BEAM Chapter President
Expedia Group
12.2022 - Current
Media Account Manager
Expedia Group
05.2022 - Current
District Manager
Aldi Inc
07.2020 - 04.2022
Area Manager
Amazon
04.2019 - 07.2020
- Google Ads
- Google Analytics
- Lean Six Sigma
Bachelor of Business Administration - Marketing
University of Miami
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