Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gabrielle Hardy

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Licensed Nail Technician

NailsbyGabV
02.2023 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
  • Built a loyal clientele base through exceptional customer service and personalized care.
  • Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
  • Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
  • Promoted salon offerings through social media channels, reaching new clients and increasing brand visibility online.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Grew repeat client base through effective marketing and customer service.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
  • Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
  • Cleaned and sanitized tools and equipment before each client.

Retail Associate

Ross Dress for Less
08.2022 - 06.2023
  • Participate in ongoing training and educational development
  • Develop and engage in through training for potential Associates
  • Treat all customers and Associates with dignity and respect
  • Worked through Cashier, making the store look presentable, answer phone calls/customers' question and maintain the daily sales plan of 10%, exceeding the target by 25%
  • Utilized customer service and product knowledge to deliver an exceptional shopping experience, increasing customer satisfaction levels by 40% over the span of two months

Beauty Advisor

Ulta Beauty
12.2022 - 02.2023
  • Participate in ongoing training and educational development
  • Develop and engage in through training for potential Associates
  • Treat all customers and Associates with dignity and respect
  • Worked through Cashier, making the store look presentable, answer phone calls/customers' questions, and Represented the store in a professional manner; Provided a knowledgeable and pleasant customer service experience which increased sales by 40%

Team Member

McDonald's
09.2021 - 01.2022
  • Participate in ongoing training and educational development
  • Develop and engage in through training for potential crew members
  • Treat all customers and crew members with dignity and respect
  • Worked through cashier, headset, 2nd window, and table serving customer transactions with accuracy and efficiency, increasing customer satisfaction to 95%

Education

High School Diploma -

East Ridge High School
Clermont, FL
05-2022

Skills

  • Collaboration skills
  • Problem-solving skills
  • Professional appearance
  • Cosmetology (nails, hair, makeup)
  • Teamwork
  • Positive attitude
  • Self-motivation
  • Client consultation
  • Customer service

Accomplishments

  • Grew customer base 25% by providing first-rate service.
  • Achieved my License for Cosmetology by completing Beauty School with accuracy and efficiency.
  • Increased productivity by implementing multiple process improvements.

Certification

Nail Technician, Minneola Beauty Lofts, 01/01/23, Certified in Business and Self employed

Timeline

Licensed Nail Technician

NailsbyGabV
02.2023 - Current

Beauty Advisor

Ulta Beauty
12.2022 - 02.2023

Retail Associate

Ross Dress for Less
08.2022 - 06.2023

Team Member

McDonald's
09.2021 - 01.2022

High School Diploma -

East Ridge High School

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Gabrielle Hardy