Hoa Chu
Richardson,Texas
Summary
Results-oriented professional driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing services to clients of all ages. Energetic and dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician
3311 Nail Bar
Dallas, TX
08.2023 - Current
- Performed nail services, such as manicures, pedicures, and dipping powder.
- Sanitized and disinfected all work stations and tools before each client service session.
- Assisted in training new technicians in basic procedures such as filing and polishing nails.
- Provided product recommendations according to their preferences.
- Ensured customer satisfaction and resolved customer complaints professionally, when necessary.
- Managed customer appointments through scheduling software systems.
Personal Shopper
Walmart
McKinney, TX
04.2023 - 08.2023
- Assisted customers in selecting items that met their individual needs and preferences.
- Get familiar with and locate all items in the store.
- Strong attention to detail.
- Reviewing orders, preparing, and packaging merchandise.
- Following up and substituting for out-of-stock items.
Licensed Nail Technician
Starwood Nail Salon
McKinney, TX
04.2023 - 08.2023
- Performed nail services, such as manicures, pedicures, and dipping powder, on clients.
- Cleaned and sterilized tools used during nail services.
- Advised clients on appropriate colors and designs based on individual preferences.
Clothing Sales Associate
Walmart
McKinney, TX
02.2022 - 04.2023
- Performed inventory checks regularly to ensure accuracy of stock levels.
- Maintained a neat and organized sales floor.
- Folded and hung clothing items according to store standards.
- Restocked shelves with new merchandise as needed.
- Cleaned fitting rooms after each customer use.
- Attended staff meetings to stay up-to-date on changes in store policies or procedures.
Sales Associate
Daiso USA
Plano, TX
05.2021 - 04.2022
- Assisted customers with products of their needs and price.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Anna High School
Anna, TX05-2022
High School Diploma -
Texas A&M University - Commerce
Dallas, TX12-2026
Skills
- Nail artistry
- Client consultation
- Time Management
- Problem-solving skills
- Product Knowledge
- Team Collaboration
- Customer Service
- Customer Education
- Appointment management
- Color theory
- Business Development
- Payment Processing
- Order Processing
- Communication skills
- Negotiation Tactics
- Self-Checkout Assistance
- Multi-tasking
- Verifying Order Accuracy
- Decision-Making
- Shopping management
- Trend understanding
Certification
- Cosmetology Licensed
Languages
Vietnamese
Native/ Bilingual
Mandarin
Elementary
Accomplishments
- President's Scholar
Timeline
Licensed Nail Technician
3311 Nail Bar
08.2023 - Current
Personal Shopper
Walmart
04.2023 - 08.2023
Licensed Nail Technician
Starwood Nail Salon
04.2023 - 08.2023
Clothing Sales Associate
Walmart
02.2022 - 04.2023
Sales Associate
Daiso USA
05.2021 - 04.2022
- Cosmetology Licensed
High School Diploma -
Anna High School
High School Diploma -
Texas A&M University - Commerce
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