Brianna Gonzales
San Antonio,TX
Summary
Client-focused professional with a background in esthetician school and a strong foundation in customer service. Skilled in receptionist duties, maintaining sanitary workspaces, and creating positive client experiences. Dedicated to helping others feel confident while contributing to a professional and team-oriented environment.
Overview
8
8
years of professional experience
Work History
Receptionist
Nail Bar
12.2023 - 06.2024
- Scheduled appointments and maintained an organized calendar for multiple staff members.
- Maintained cleanliness and organization of the front desk area at all times.
- Efficiently handled all incoming and outgoing mail, packages, and deliveries.
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively.
Server
Gourdough's
09.2019 - 01.2020
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Receptionist
18/8 Fine Men's Salon
06.2019 - 11.2019
- Welcomed visitors, providing a positive first impression of the company.
- Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
- Handled phone calls and emails, coordinating communication between clients and stylists efficiently.
- Scheduled appointments using salon management software, optimizing stylist availability and client flow.
Customer Service Associate
HEB
11.2016 - 05.2019
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Demonstrated strong product knowledge to assist customers with making informed purchasing decisions.
- Assisted customers in a friendly manner, ensuring a positive experience.
Education
No Degree - Esthetician Program
Milan Instiitute
San Antonio, TX01-2026
High School Diploma -
Frank M Tejeda Academy
San Antonio, TX06.2016
Skills
- Organizational Skills
- Communication skills
- Time Management
- Quick learner
- Scheduling appointments
- Product knowledge
Timeline
Receptionist
Nail Bar
12.2023 - 06.2024
Server
Gourdough's
09.2019 - 01.2020
Receptionist
18/8 Fine Men's Salon
06.2019 - 11.2019
Customer Service Associate
HEB
11.2016 - 05.2019
High School Diploma -
Frank M Tejeda Academy
No Degree - Esthetician Program
Milan Instiitute
Similar Profiles
Stephanie MaglionaStephanie Magliona
Prothésiste ongulaire at Nail barProthésiste ongulaire at Nail bar
Kayleigh MyersKayleigh Myers
Nail Technician at Paint Nail BarNail Technician at Paint Nail Bar
Amanda NguyenAmanda Nguyen
Nail Technician Assistant at Infinity Nail BarNail Technician Assistant at Infinity Nail Bar
Brian WestBrian West
Professional Security Officer at Allied Universal Security ServicesProfessional Security Officer at Allied Universal Security Services
Chasity HailesChasity Hailes
Security Officer at GuardTexasSecurity Officer at GuardTexas