Kiara Williams
Washington,DC
Summary
Detail-oriented and reliable professional with a proven track record of efficiently juggling multiple tasks while maintaining a positive outlook. Strong ability to embrace additional responsibilities to support team objectives. Excellent analytical, communication, and collaborative skills that allow thriving in diverse settings. Enthusiastic about making valuable contributions to team achievements and enhancing personal expertise through ongoing learning initiatives. Known for fostering a constructive mindset and dedication to continuous improvement. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Administrative Assistant position and ready to help the team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Family Dental Centre
Washington, DC
03.2020 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Child care worker
Educare dc
Washington, DC
11.2022 - 08.2023
- Provided attentive and nurturing care for children ranging in age from infants to pre-teens
- Monitored children's behavior, health, and safety consistently.
- Assisted with meal preparation, feeding, diapering, and maintaining cleanliness of play areas
- Facilitated educational activities for children when necessary.
- Applied redirection and positive reinforcement to encourage desirable behavior.
Unarmed Special Police Officer
Allied Universal
Washington, DC
10.2023 - Current
- Conducted regular patrols in specified areas to uphold security standards.
- Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
- Recorded detailed logs of incidents, accidents, and daily operations.
- Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
- Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Completed ongoing training to improve proficiency in security protocols and procedures.
- Assisted in conducting building evacuations during emergency situations, guiding occupants to safety while maintaining order and calm demeanor.
- Maintained accurate records of daily activities, incidents, and patrol findings through detailed incident reports and log entries.
- Participated in ongoing professional development opportunities to stay current on industry regulations, standards, and best practices in security operations.
- Ensured adherence to facility policies by monitoring visitor behavior, enforcing rules, and addressing violations accordingly.
- Maintained a visible presence throughout assigned areas as a deterrent to potential wrongdoers while projecting an approachable image for those seeking assistance or information.
Education
High school diploma -
Idea public Charter school
Washington, DC08.2020
Skills
- Customer service
- Customer support (1 year)
- Organizational Skills
- Merchandising
- Computer Operation
- Security
- Writing skills
- Communication skills
- Teaching
- Childcare
- Leadership
- Classroom experience
- Conflict management
- English
- Microsoft Word
- Front desk
- Computer skills
- POS
- Management
- Childcare (2 years)
- Office
- Patrol techniques
- Surveillance operations
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Relationship building
- Task prioritization
- Self motivation
- Incident documentation
- Conflict resolution
- Goal setting
- Professionalism
- Written communication
- Report writing
- Situational awareness
Certification
- CPR Certification April 2023 to Present
- Security
- First Aid Certification
- Guard Card
- Armed Security License
Languages
English - Expert
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
Timeline
Unarmed Special Police Officer
Allied Universal
10.2023 - Current
Child care worker
Educare dc
11.2022 - 08.2023
Receptionist
Family Dental Centre
03.2020 - 06.2022
High school diploma -
Idea public Charter school