Hi, I’m
Judaea Bouwens
Richardson,TEXAS
Summary
Dynamic professional with proven success at Heartland Dental in client relationship management and project oversight. Skilled in improving operational efficiency and ensuring reliable patient treatment. Recognized for strong communication skills and meticulous attention to detail, consistently achieving deadlines while promoting teamwork in high-pressure settings.
Overview
6
years of professional experience
1
Certification
Work History
Heartland Dental
Business Assistant
09.2022 - 04.2023
Job overview
- Maintained seamless operations during high work volume and staffing shortages through exceptional support.
- Fostered open communication across departments to build strong relationships among staff members.
- Successfully managed complex projects from inception to completion, consistently meeting deadlines.
- Acquired in-depth knowledge of company products to provide tailored suggestions for customer needs.
- Reviewed and amended insurance claims for patients, ensuring accurate submissions and appeals.
- Established payment arrangements and collected outstanding balances while scheduling necessary treatments for patients.
Heartland Dental
Dental Hygiene Assistant
08.2021 - 08.2022
Job overview
- Enhanced appointment efficiency by preparing treatment rooms and sterilizing instruments prior to patient visits.
- Obtained radiographs, 3D CBCT scans, and impressions for required treatments.
- Maintained a safe working environment by adhering to OSHA infection control protocols.
- Managed patient records, updating charts and notes to accurately reflect provided treatments.
- Polished and flossed patients to facilitate smooth scheduling for accelerated appointments.
Ad-Tech Medical
Manufacturing Production Associate
05.2017 - 06.2021
Job overview
- Maintained clean workspaces adhering to standards to enhance organization and efficiency.
- Ensured timely production of high-quality products meeting established standards.
- Inspected final products for compliance with quality standards and tolerances.
- Operated complex machinery while strictly following company safety guidelines.
- Conducted quality checks on brain electrodes sold to hospitals for surgical procedures.
- Verified manufacturing processes prior to sterilization of completed electrodes.
Maximum Auto Search
Auto Sales Consultant
04.2017 - 02.2018
Job overview
- Drove team revenue totals by bringing in top sales numbers.
- Contributed to team success by sharing insights and best practices during regular sales meetings and training sessions.
- Assisted in marketing efforts by participating in promotional campaigns, vehicle launches, and dealership events to attract potential customers.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Demonstrated car technology options and available amenities and upgrades for each model.
Supported dealership growth by consistently meeting or exceeding performance metrics and contributing to overall team success.
Education
Concorde Career CollegeDallas, TX
Associates Degree from Dental Hygiene
04-2024
Washington Park High SchoolRacine, WI
High School Diploma
06-2014
Skills
- Client relationship building
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Excellent communication
- Team collaboration
- Professionalism
Certification
CPR, Jurisprudence, HIPAA (Health Insurance Portability and Accountability), OSHA, Human trafficking
Timeline
Business Assistant
Heartland Dental
09.2022 - 04.2023
Dental Hygiene Assistant
Heartland Dental
08.2021 - 08.2022
Manufacturing Production Associate
Ad-Tech Medical
05.2017 - 06.2021
Auto Sales Consultant
Maximum Auto Search
04.2017 - 02.2018
Concorde Career College
Associates Degree from Dental Hygiene
Washington Park High School
High School Diploma
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