Gabrielle Harrelson
Sarasota,FL
Summary
Dedicated and hardworking hospitality professional with a passion for delivering exceptional guest experiences. Proven ability to thrive in fast-paced environments, consistently exceeding customer expectations through attentive service and a positive attitude. Strong work ethic combined with a commitment to teamwork and continuous improvement, ensuring efficient operations and memorable stays for guests. Eager to contribute to a dynamic team and foster a welcoming atmosphere.
Overview
6
6
years of professional experience
Work History
Server
Marina Jack's
Sarasota, FL
01.2021 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Server
Tara Golf & Country Club
Sarasota, FL
06.2018 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Retail
Pacsun
Ellenton, FL
05.2018 - 12.2019
- Communication Skills: Effective verbal and written communication with customers and team members.
- Attention to Detail: Maintaining accurate inventory and visually appealing displays.
- Teamwork: Strong collaboration with colleagues to achieve store goals.
- Problem-Solving Skills: Handling customer complaints and unexpected challenges calmly.
Education
Associate of Arts - Marketing
SCF
Venice, FL08-2023
High School Diploma -
Palmetto High School
Palmetto, FL06-2021
Marketing
USF
Sarasota, FLSkills
- Guest Engagement
- Team member support
- Food sales and promotion
- Service prioritization
- Positive and professional
- Professional Appearance
- Menu Memorization
- Exceptional customer service
- Performance Improvement
- Hospitality service expertise
Affiliations
- Customer Service Roles: Held positions in retail or food service, showcasing direct customer interaction.
- Event Planning: Planning and coordinate all events for my family and friends.
- Volunteer work: Volunteered at Elementary schools as well as the Church of Parrish.
- Sports Teams: Was on the high school weightlifting team as well as the USA weightlifting
- Content Creation: I make content for my gym on platforms like Instagram, TikTok, Facebook.
Accomplishments
- AICE Cambridge, Bright Futures Scholarship pays for all four years of college.
- Graduated with Honors
Timeline
Server
Marina Jack's
01.2021 - Current
Server
Tara Golf & Country Club
06.2018 - Current
Retail
Pacsun
05.2018 - 12.2019
Associate of Arts - Marketing
SCF
High School Diploma -
Palmetto High School
Marketing
USF
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