Gabrielle Hawkins
Cleveland
Summary
Seasoned Secretary with several years of experience in high-volume office, clinical and hospital settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Overview
9
9
years of professional experience
Work History
Administrative Secretary
Metro Health
Cleveland Heights
01.2023 - Current
- Assisting Nursing Staff
- Updating Nursing Admin Files
- Completing Clerical Task/Projects
- Scheduling Patients (EPIC)
- Greeting and Assisting Staff/Guest
- Assigning Staff Keys and RTLS Badges
- Placing orders for Hospital
- Staff Scheduling (KRONOS)
Referral Office Liaison
Metro Health
Cleveland
10.2021 - 04.2022
- Customer Service
- Answering phone lines
- Scheduling for multiple providers
- Insurance Verification
- Document Review
- Communication
- Problem Solving
- EPIC
Secretary/Receptionist
Cleveland Clinic Children’s
Cleveland
12.2019 - 08.2021
- Company Overview: Center for Autism
- Greeting and assisting guest
- Customer Service
- Answering multiple phone lines
- Scheduling for multiple providers
- Insurance Prior Authorizations
- Documentation Review
- Preforming Basic Office duties and projects
- Admitting/Discharging patients
- Communication
- EPIC
- Center for Autism
Secretary/Receptionist
University Hospitals
Cleveland
06.2016 - 11.2019
- Company Overview: NICU
- Greeting and assisting guest
- Customer Service
- Answering multiple phone lines
- Making and maintaining patient charts
- Preforming Basic Office duties and projects
- Admitting/Discharging patients
- Communication
- Assisting nursing staff and support staff
- All Script
- NICU
Administrative Assistant
University Hospitals
Cleveland
12.2015 - 05.2016
- Company Overview: Pediatric Plastic Surgery
- Office Secretary
- Front Office
- Precertification’s
- Contracting Insurance Company’s
- Contacting Patients
- Performing Office operations
- Organization
- Insurance Verification
- Prior Authorizations
- Scheduling
- Managing Medical Records/Medical Programs
- Filing/Pulling Patient Charts
- Patient Check-in
- Pediatric Plastic Surgery
Education
Medical Office Specialist Diploma -
Kaplan Career Institute
Brooklyn, Ohio01.2015
High School Diploma -
James Ford Rhodes High School
Cleveland, Ohio06.2010
Timeline
Administrative Secretary
Metro Health
01.2023 - Current
Referral Office Liaison
Metro Health
10.2021 - 04.2022
Secretary/Receptionist
Cleveland Clinic Children’s
12.2019 - 08.2021
Secretary/Receptionist
University Hospitals
06.2016 - 11.2019
Administrative Assistant
University Hospitals
12.2015 - 05.2016
Medical Office Specialist Diploma -
Kaplan Career Institute
High School Diploma -
James Ford Rhodes High School
Similar Profiles
Matthew ShaughnessyMatthew Shaughnessy
Paramedic at Metro HealthParamedic at Metro Health
Celeste ShefferlyCeleste Shefferly
Pre Op, PACU and Post Op RN at Metro HealthPre Op, PACU and Post Op RN at Metro Health
Amyri SmithAmyri Smith
Youth Program Facilitator-Internship at Metro HealthYouth Program Facilitator-Internship at Metro Health
Ellie DriverEllie Driver
Nursing Assistant at VacentiNursing Assistant at Vacenti
T WilbournT Wilbourn
Driver at HopeTownDriver at HopeTown