Gabrielle Hill
Fort Worth,TX
Summary
Dynamic and proactive professional with a solid background in culinary operations and team leadership. Skilled in training and mentoring staff, streamlining processes, and delivering exceptional customer service. Committed to achieving operational excellence and enhancing team performance. Looking forward to new opportunities, responsibility, and moving forward in a new direction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Fresh Merchandise Operational Specialist
Acosta Food Service
Dallas, TX
01.2024 - 01.2026
- Coordinated inventory management processes to ensure accurate stock levels and timely replenishment.
- Utilized data analysis tools to streamline operational workflows and enhance efficiency.
- Implemented procedures for quality control, ensuring compliance with food safety standards.
- Assisted in training district managers, general managers, store managers, team leads and new team members on operational protocols, food safety, and best practices at 16 Sam's Club.
- Streamlined operational processes by identifying inefficiencies and implementing targeted improvements.
- Collected, arranged, and input information into database system.
- Worked in Prepared Foods and Café area preparing and serving food.
- Maintained cleanliness and organization of kitchen workspace to comply with health standards.
- Held classes to certify employees in food safety.
- Held weekly and monthly meetings with management to go over changing demands and improvements within departments.
- Monitored food quality and presentation to maintain high standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Operated kitchen equipment safely while adhering to safety protocols and procedures.
- Partial remote work
Catering Manager
Jason’s Deli
Mansfield, TX
05.2023 - 12.2023
- Consulted with clients to define catering goals and provided detailed cost quotes.
- Handled catering scheduling, ordered food and planned events.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- 5 years of prep/line cooking experience.
- Enhanced marketing strategies to attract new customers and increase business visibility.
- Very experienced at expo, food running, and order taking.
- Executed multiple orders simultaneously during peak periods with high accuracy, ensuring customer satisfaction and encouraging repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Plated and presented all dishes to match established restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Daily prep and line setup.
- Prepared and cooked meals according to recipes and customer specifications.
Team Leader
Cousins Maine Lobster (Food Truck)
Dallas, TX
08.2020 - 05.2023
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Provided a top notch customer service experience, while up selling and taking orders, expo, or making the food.
- Demonstrated positive attitude in fast-paced environments to motivate team members.
- Proactive and efficient in high volume rushes.
- Self-motivated fast learner with 100% integrity.
- Work in all areas -front of house/register, cold line, line cook, grill, expo.
- Finish all opening and closing duties including inventory.
- Drive to 1-2 food truck locations daily throughout the DFW Metroplex (1hr drive time minimum)
- Prepared food items and maintained cleanliness in commissary to ensure safety.
- Typically work 9-12 hrs per day.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Wrapped up and stored unused food in appropriate containers and placed in the refrigerator to avoid spoilage.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- 5 years of prep/ line cook experience.
Food Prep Cook
True Food Kitchen
San Diego, CA
08.2019 - 07.2020
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Stocked ingredients, tracked expenses and maintained food service equipment in proper operating condition.
- Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
Bread Baker
Urbane Cafe
San Diego, CA
12.2018 - 07.2019
- Cleaned and maintained kitchen equipment and oven to ensure optimal performance and hygiene standards.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Maintained clean work environment through regular mopping, sweeping, and dishwashing to support efficient baking operations.
Assistant Manager
Wingstop
Grand Prairie, TX
03.2018 - 11.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Education
No Degree - Culinary
Tarrant County College
06.2029
High School Diploma -
Lake Ridge High School
05.2016
Skills
- Inventory Accuracy
- Team management
- Operational efficiency
- Safe Work Practices
- Employee development
- Workplace safety
- Menu Item Memorization
- Shift Coverage
- Project planning
- Leadership
- Batch cooking and waste management
- Trainer
- Coaching
- Portion Team management
- Customer relations
- Professional Relationships
- Operational productivity
- Customer service management
- Operations management
- Project management
Accomplishments
- Achieved Top Learning Lab Trainer by completing the most Learning Labs of 2024 in the company with accuracy and efficiency.
Certification
Manager Food Handlers Certificate
National Registry of Food Safety Professionals - NRSFP Certified
Timeline
Fresh Merchandise Operational Specialist
Acosta Food Service
01.2024 - 01.2026
Catering Manager
Jason’s Deli
05.2023 - 12.2023
Team Leader
Cousins Maine Lobster (Food Truck)
08.2020 - 05.2023
Food Prep Cook
True Food Kitchen
08.2019 - 07.2020
Bread Baker
Urbane Cafe
12.2018 - 07.2019
Assistant Manager
Wingstop
03.2018 - 11.2018
No Degree - Culinary
Tarrant County College
High School Diploma -
Lake Ridge High School
Reference
Philip Green, General Manager at Cousin Maine Lobster
469-363-0253