Gabrielle Howard
Farmington,NM
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. I am very patient when I am navigating my way through patient service processes or explaining complicated issues to a patient. Continuous upbeat attitude while maintaining a positive coworker relationship.
Overview
5
5
years of professional experience
Work History
Orthodontic Assistant
Graff Sanders Orthodontics
Farmington, NM
06.2022 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Set appointments and made follow-up calls.
Barista
Starbucks
09.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Cleaned counters, machines, utensils and seating areas daily
- Controlled line and crowd with quick, efficient service
- Maintained regular and consistent attendance and punctuality
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily
- Engendered customer loyalty by remembering personal preferences and allergy information.
Third Key Holder
Claire's
05.2021 - 04.2022
- Complete store opening and closing procedures
- Counted out cash drawers and balanced totals
- Improved customer service by projecting friendly and knowledgeable attitude
- Trained and mentored new employees
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Pierced ears from infants to adults with accuracy, keenness, and gave thorough post-op instructions to customer/guardians.
Cashier
Peter Piper's Pizza
01.2019 - 05.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customers concerns
- Maintained current knowledge of store promotions and highlighted sales to customers
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Piedra Vista High School
Farmington, NM05.2021
Skills
- Communication Strategies
- Product Advertising
- Work Station Maintenance
- Team Instructions/Mentoring
- Hospitality/Professionalism
- Computer Literate
- Chart updating
- Oral Hygiene Instruction
- Instrument Sterilization
Timeline
Orthodontic Assistant
Graff Sanders Orthodontics
06.2022 - Current
Barista
Starbucks
09.2021 - 10.2022
Third Key Holder
Claire's
05.2021 - 04.2022
Cashier
Peter Piper's Pizza
01.2019 - 05.2019
High School Diploma -
Piedra Vista High School