Gabrielle Huckaby

• Performs the same duties as brand ambassador yet can do with no assistance
• Responsible for training and development of new brand ambassadors
• Strengthened client loyalty by delivering memorable experiences that exceeded expectations.
• Streamlined communication among team members for increased efficiency and collaboration during events.
• Ensured compliance with safety regulations, creating secure environments for staff and attendees alike.
• Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
• Cultivated a client-focused approach among team members, resulting in high levels of customer satisfaction and loyalty.
• Adapted quickly to changing circumstances or unexpected obstacles during events, maintaining composure under pressure while guiding the team toward successful outcomes.
• Developed creative solutions for logistical challenges, ensuring smooth event experiences for attendees.

• Assist customers with the proper use of products by phone and email
• Receive, process, and fulfill orders using (include software)
• Maintained comprehensive records of customer interactions, ensuring efficient communication between departments.
• Conduct weekly website maintenance
• Filed paid invoices and return paperwork
• Documented and filed all credit card transactions into accounting system
• Maintained inventory
• Reconciled billing discrepancies with regulatory agencies and finance department.
• Used Sage to maintain company database with essential account and sales information.

• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.

1. Bookkeeper manages Office Supervisors and making sure that the front end financials are good

• Send in weekly financial reports to corporate
• Filing necessary financial reports for the office
• Ordering currency
• Performed weekly inventory audits for lottery
• Facilitated smoother audits by maintaining organized financial records and documentation.
• Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
• Coordinated staff schedules to maintain optimal coverage during peak service hours.
• Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Presented audit findings to accounting manager after reviewing results and paperwork.
• Entered figures using 10-key calculator to compute data quickly.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Implemented a more efficient filing system for financial documents, improving accessibility and organization.

• Assists with set up and take down of the photo and video equipment and other media sharing experiences
• Assists attendees with taking photos, as well as sharing photos for their own personal keepsake
• Educating the guest about the company’s brand focus, products and services, maintaining crowd control, created content that increased social media engagement and conversion by 60%
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Communicated product information with confidence and educated consumers about company.
• Engaged, educated, and befriended customers to deliver amazing entertainment experience.
• Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.

• Maintained a clean and organized receiving area, enhancing workflow and productivity.
• Managed inventory levels effectively through accurate data entry and record-keeping practices.
• Received incoming shipments, compared contents against associated records and transmitted to proper department. Credited faulty merchandise

• Assist scan analyst in sorting, activating, hanging price tags around sales floor

• Opened and closed front end department
• Performed custom service duties such as, Western Union/ Money order and bill payment, lottery, exchanges and refunds, and wholesale/charge sale transactions
• Counted and declared registers and safe
• Handled up to $32,000 at the max, daily
• Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
• Created, prepared, and delivered reports to various departments.
• Managed breaks for cashiers

• Handled up to $1500 a day at concessions
• Obtained top 10-20 highest averages on register on 10 occasions out of the entire company
• Signed up to 80 reward cards a week
• Assisted guests on the phone with questions and concerns regarding the theater
• Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.