Gabrielle Jones
Salt Lake City,UT
Summary
Energetic and reliable Native English speaker and TEFL-certified instructor (completion by March 16, 2026) relocating to Mexico City April 14, 2026. Professional background in hospitality, guest services, and group instruction with strong communication skills and experience working with international clients. Seeking an English teaching position with a language institute that can support sponsorship for Residente Temporal con permiso para trabajar.
Overview
11
11
years of professional experience
Work History
Owner & Creative Director
Club Colloquiale
01.2025 - Current
- Design and publish original content across Instagram and Pinterest using Canva and Adobe Express.
- Monitor basic analytics (Instagram Insights, Etsy dashboard) to adjust content and improve engagement and sales.
- Founded and manage an Italy-themed e-commerce boutique, developing all branding, visual assets, and content for social media.
Digital Content Creator
Nomadicgabbs
01.2024 - Current
- Create compelling photography, video content, and editorial features that showcase elevated hospitality environments including restaurants, luxury hotels, and curated tours.
- Strategically collaborate with hospitality brands to craft authentic, experience-forward content that drives visibility, bookings, and brand loyalty.
- Foster a loyal audience by highlighting the emotion and attention to detail behind each guest experience - mirroring the standards of upscale hospitality settings.
- Build and manage a personal travel platform, www.nomadicgabbs.com, centered on cultural immersion, storytelling, and meaningful guest experiences across destinations and boutique properties.
Group Instructor & Coach
Sweat440
Miami, FL
06.2024 - 10.2024
- Led structured group sessions for adults, delivering clear verbal instruction, maintaining engagement, correcting form, and adapting communication styles for different learning needs. These skills are directly transferable to classroom English instruction.
- Managed class transitions with precision-adjusting music, lighting, and equipment between sessions to keep the studio clean, safe, and guest-ready.
- Welcomed new members and ensured every guest felt supported and engaged, contributing to a positive, team-based studio culture.
- Balanced multiple responsibilities in a time-sensitive environment while staying calm, attentive, and upbeat.
Cruise Concierge
MSC Cruises
Fort Lauderdale, FL
09.2023 - 02.2024
- Communicated daily with international English and non-English speakers, simplifying complex information and adapting language for clarity.
- Delivered personalized pre- and post-cruise support to global guests, ensuring seamless experiences by managing bookings, upgrades, special requests, and itinerary inquiries through both remote platforms and onboard system.
- Maintained exceptional service standards in a hybrid setting by handling high-volume guest communications via phone, email, and CRM platforms.
- Made individual and group cruise bookings while navigating multiple reservation systems in real-time, helping guests select the best accommodations and packages based on their preferences, budgets, special needs, and travel goals.
- Demonstrated strong self-management and discipline in a remote work environment, adapting quickly to system updates and company protocols.
Hostess & Guest Support
Segafredo Zanetti
Pembroke Pines, FL
05.2015 - 10.2016
- Greeted and seated guests in a fast-paced European-style café and restaurant, managing waitlists and communicating table availability with servers and bartenders.
- Organized the flow of the restaurant seating and reservation bookings using the Rezku tablet system.
- Provided attentive front-of-house support by checking on guest satisfaction, assisting with light food running, answering phone calls to make reservations, and supporting servers during peak hours.
- Maintained a polished, professional demeanor while ensuring smooth guest flow and anticipating special seating or service requests.
- Developed foundational hospitality skills including clear communication, multitasking, and team collaboration- experience that continues to inform my work today.
Education
Bachelor of Biological Sciences -
Florida International University
Miami, FL12.2020
Health Sciences - Pre-dental track
University of Florida
Gainesville, FL01.2013
High School Diploma -
Everglades High School
Miramar, FL06.2011
120-hour Premier Online TEFL Course -
The TEFL Org
Skills
- Group instruction and lesson leadership
- Clear verbal communication for diverse audiences
- Adult learner engagement
- Classroom energy and confidence
- Cross-cultural communication
Hobbies and Interests
- Coached athlete - Ironman 70.3 Triathlete
- Language learning (Spanish, Italian)
- Blog Management
Languages
English
Native/ Bilingual
Spanish
Limited
Italian
Limited
Accomplishments
Presidential Scholarship Recipient- University of Florida 2011
Affiliations
After School Gators | University of Florida - Elementary Reading Coach and Tutor
Timeline
Owner & Creative Director
Club Colloquiale
01.2025 - Current
Group Instructor & Coach
Sweat440
06.2024 - 10.2024
Digital Content Creator
Nomadicgabbs
01.2024 - Current
Cruise Concierge
MSC Cruises
09.2023 - 02.2024
Hostess & Guest Support
Segafredo Zanetti
05.2015 - 10.2016
Bachelor of Biological Sciences -
Florida International University
Health Sciences - Pre-dental track
University of Florida
High School Diploma -
Everglades High School
120-hour Premier Online TEFL Course -
The TEFL Org