Gabrielle Kentch
Mental Health Technician
Topeka,KS
Summary
Hard-working and attentive candidate with background in mental health care. Delivered exceptional client support out in the community and contributed to many clients' progress towards independent living. Superb communications skills and empathetic nature enabled positive outcomes in challenging environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Mental Health Technician
Valeo Behavioral Health Care
Topeka, KS
04.2018 - 01.2022
- Treated clients and families with respect and dignity.
- Delivered medications to adult clients with Serious and Persistent Mental Illness (SPMI) and monitored clients' medication compliance.
- Assisted clients with progressing in their ability to maintain medication compliance independently and provided education and PRN review of medication names, dosages, frequencies, and purposes.
- Assessed clients' mental health symptoms, discussed symptom management with clients, and utilized nonphysical de-escalation techniques when necessary.
- Accurately and clearly documented content of each session with client.
Front End Cashier
Chick-fil-A
Topeka, KS
10.2017 - 04.2018
- Took orders and operated cash register at front counter.
- Took orders over headset in drive-through while simultaneously making drinks and desserts.
- Performed general cleaning duties dining room and washed dishes prior to close.
- Efficiently and accurately bagged and ran orders.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Sweet Baking Supply
Topeka, KS
10.2015 - 09.2017
- Operated cash register and completed transactions.
- Performed general cleaning duties throughout entire store.
- Provided quality customer service and answered customer questions regarding products.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Bachelor of Arts - Psychology
Washburn University of Topeka
Topeka, KS 08.2016 - 12.2019
Skills
Written and Verbal Communication
Attention to Detail
Teamwork and Collaboration
Creative Problem-Solving
Analytical and Critical Thinking
PPE Compliance
Certification
Managing Aggressive Behavior (MAB) Training (nonphysical)
Timeline
Mental Health Technician
Valeo Behavioral Health Care
04.2018 - 01.2022
Front End Cashier
Chick-fil-A
10.2017 - 04.2018
Bachelor of Arts - Psychology
Washburn University of Topeka
08.2016 - 12.2019
Cashier
Sweet Baking Supply
10.2015 - 09.2017