January Clark
Olathe,KS
Summary
Accomplished Mental Health Technician with a proven track record at Osawatomie State Hospital, enhancing patient safety and well-being through expert application of de-escalation techniques and behavior management. Skilled in crisis intervention and mental health first aid, significantly improving patient cooperation and support.
Overview
18
18
years of professional experience
Work History
Mental Health Technician
Osawatomie State Hospital
Osawatomie, KS
07.2017 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Department Manager
Walmart
Paola, KS
02.2007 - 06.2012
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
N/A -
Olathe North High School
Olathe, KS05.2001
Skills
De-Escalation Techniques
Stress reduction techniques
Behavior Management
Suicide Prevention
Patient Safety Management
Crisis Intervention
Mental Health First Aid
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Staff Management
Operations Management
Project Management
Staff Development
Policy Implementation
Workforce Management
Performance Evaluations
Expectation setting
Expense Tracking
Teamwork and Collaboration
Customer Service
Decision-Making
Effective Communication
Problem Resolution
Adaptability and Flexibility
Attention to Detail
Multitasking
Problem-Solving
Organizational Skills
Team Development
Work Planning and Prioritization
Training and Development
Task Delegation
Staff Training
Employee Coaching and Mentoring
Goal Setting
Professional and Courteous
Documentation And Reporting
Employee Development
Timeline
Mental Health Technician
Osawatomie State Hospital
07.2017 - Current
Department Manager
Walmart
02.2007 - 06.2012
N/A -
Olathe North High School