Gabrielle Knight Pickle
Bunkie,LA
Summary
Detail-oriented team player seeking to obtain a rewarding position, utilizing my skills and experience that offers both personal and professional joy and growth.
Overview
18
18
years of professional experience
Work History
Program Manager
Hope House Of Central Louisiana
08.2018 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Completed intake assessment forms and filed clients' charts.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required HMIS system.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Children's Services Coordinator
Hope House Of Central Louisiana
08.2014 - 08.2018
- Completed and maintained individualized family needs assessments by developing action plans based on family objectives, strengths and resources.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Investigated complaints of child abuse and neglect to evaluate the need for protective services.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Office Assistant/ Project Management
TBB Holdings Dba Signko
01.2014 - 05.2014
- Interacted with customers by phone, email, or in-person to provide accurate and timely information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Processed payroll as well as accounts receivable/payable utilizing Quickbooks
- Assisted in making production packets and ordering needed materials for projects.
Office Manager
Piggly Wiggly Supermarket
08.2006 - 08.2013
- Daily duties included answering customer calls, check cashing, money wiring, balancing cashier tills, resolving customer complaints and balancing daily store income.
- Responsible for accounts payable/receivable as well as making deposits as needed.
- Responsible for maintaining employee records and processing payroll.
- Assisted in the recruitment process, conducting interviews and training new employees.
Education
Bachelor of Science - Psychology
Louisiana State University At Alexandria
Alexandria, LA12.2013
High School Diploma -
Bunkie High School
Bunkie, LA05.2007
Skills
- Detail Oriented
- Interpersonal Skills
- Flexible and Adaptable
- Excellent Phone Demeanor
- Team-oriented
- Work Planning and Prioritization
Additional Information
Professional References
Ginger Allen- Hope House Business Manager (318)447-8903
Steve Caballero- HMIS Regional System Administrator (318)794-4140
Sandy Ray- Hope House Executive Director (318)481-5501
Timeline
Program Manager
Hope House Of Central Louisiana
08.2018 - Current
Children's Services Coordinator
Hope House Of Central Louisiana
08.2014 - 08.2018
Office Assistant/ Project Management
TBB Holdings Dba Signko
01.2014 - 05.2014
Office Manager
Piggly Wiggly Supermarket
08.2006 - 08.2013
Bachelor of Science - Psychology
Louisiana State University At Alexandria
High School Diploma -
Bunkie High School
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