Gabrielle Lopez
Floresville
Summary
Customer-focused professional with over five years of experience in retail, restaurant management, and logistics dispatch. Proven ability to lead teams, improve operational efficiency, and deliver exceptional customer service in fast-paced environments. Skilled in scheduling, inventory control, route coordination, and cash management. Tech-savvy and quick to learn new systems.
Overview
5
5
years of professional experience
Work History
Dispatcher
RET
Stockdale
11.2025 - Current
- Coordinated logistics and driver schedules to optimize delivery efficiency. Communicated delivery updates to customers and drivers. Managed route planning while monitoring timelines. Resolved scheduling conflicts and operational issues to ensure smooth operations
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
Server/Manager
M&M Grill
Stockdale
11.2023 - Current
- Oversaw daily operations and HR functions at M&M, supervising staff and ensuring excellent service. Managed recruitment, onboarding, performance reviews, and employee relations to build a high-performing team. Addressed customer concerns and resolved issues to enhance satisfaction. Managed scheduling, payroll coordination, inventory, and cash handling to optimize performance. Supported sales initiatives and customer retention strategies.Led recruitment and onboarding, acceleratingImplemented performance management and employee relations processes.Championed customer feedback initiatives, increasing retention rates.
Manager
Lojax Bar & Grill
Nixon
03.2021 - 12.2024
- Managed daily restaurant operations and supervised staff
- Oversaw scheduling, inventory management, and cash handling
- Resolved customer concerns professionally and efficiently
- • Improved workflow efficiency in a high-volume environment
- • Supported sales initiatives and customer retention strategies
Bagger
HEB Grocery Store
Seguin
11.2022 - 03.2023
- Managed customer service in a high-volume retail environment. Processed transactions with accuracy and efficiency. Assisted customers in product inquiries and location. Maintained a clean and organized checkout area.• Delivered exceptional service to enhance customer satisfaction.• Achieved efficient transaction processing, minimizing wait times.• Responded to customer inquiries, promoting product knowledge.• Ensured a tidy and welcoming checkout experience.
Education
High School Diploma -
Nixon Smiley Highschool
Nixon, TX05-2021
Associate of Science - Business
Victoria College
Gonzales, TXAssociate of Science - Real Estate
Aceable
Floresville Skills
- Customer Service Excellence
- Logistics & Route Coordination
- Scheduling & Workforce Management
- Team Leadership & Supervision
- Sales & Client Communication
- Cash Handling & POS Systems
- Inventory Management
- Technical Troubleshooting
- Time Management & Organization
References
- Blain Atkin, EOG Resources
- Lonnie Eskirn, Schaffler
- Ronald Moore, U.S. Army
Timeline
Dispatcher
RET
11.2025 - Current
Server/Manager
M&M Grill
11.2023 - Current
Bagger
HEB Grocery Store
11.2022 - 03.2023
Manager
Lojax Bar & Grill
03.2021 - 12.2024
High School Diploma -
Nixon Smiley Highschool
Associate of Science - Business
Victoria College
Associate of Science - Real Estate
Aceable