Gabrielle Mallett
Customer Service
Waterford,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Summer Art Class Teacher
Seasonal Occupation
Walled Lake , MI
2022.07 - 2022.08
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Observed pupils' work to determine student progress or make suggestions for improvement.
- Guided students to develop and hone creative processes and problem-solving skills.
Customer Service Cashier
BP
Milford , MI
2016.04 - 2018.09
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Manager
Detroit Shrimp And Fish
Pontiac, MI , MI
2013.06 - 2015.08
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Trained and managed associates in customer service and sales techniques.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cashier/Cook
Detroit Shrimp And Fish
Southfield , MI
2011.02 - 2013.08
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Southfield-Lathrup High School
Lathrup Village 2005.09 - 2007.06
Skills
Professional telephone demeanor
undefinedTimeline
Summer Art Class Teacher
Seasonal Occupation
2022.07 - 2022.08
Customer Service Cashier
BP
2016.04 - 2018.09
Manager
Detroit Shrimp And Fish
2013.06 - 2015.08
Cashier/Cook
Detroit Shrimp And Fish
2011.02 - 2013.08
High School Diploma -
Southfield-Lathrup High School
2005.09 - 2007.06
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