GABRIELLE MCCALL
Summerfield,FL
Summary
Adaptable professional with 1.5 years of experience and a proven knowledge of client relations, consultative sales, and customer loyalty. Aiming to leverage my skills to successfully fill the Sales advisor role at your company. Lean management professional with strong foundation in process improvement and operational efficiency. Proven ability to lead cross-functional teams and drive continuous improvement initiatives. Skilled in Lean methodologies, problem-solving, and change management, with keen focus on achieving sustainable results. Known for adaptability and reliability in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Geeksquad Lead
Bestbuy
08.2023 - Current
- Developed and executed strategic plans for process improvement, driving operational excellence through coaching.
- Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
- Implemented standardized work procedures, ensuring consistency in operations.
- Identified root causes of recurring issues through rigorous problem-solving techniques, developing long-term solutions to prevent recurrence.
- Assembled products according to changing daily work orders and specific customer needs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Defined clear targets and objectives and communicated to other team members.
Sale Advisor
Best Buy
10.2020 - Current
- Providing assistance to customers to help locate products
- Handles all aspects of the sales including customer contacts, warranties, and payment transactions
- Develop, maintain and communicate up to date knowledge on all products, prices, and services
- Assessing customers with dedicated services, consultations and basic design solutions
- Developing strong and interpersonal trust between customers and other team members
- Increased sales by establishing rapport with customers and identifying their needs.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Specialist
Lowes
05.2023 - 08.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Managed sales effectively, prioritizing tasks to maximize revenue.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Provided first-rate service to all customers and potential customers.
Package Handler
Fedex
02.2022 - 09.2022
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Line Cook
Applebee's
10.2019 - 03.2021
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Associate Trainer
Panera Bread
10.2018 - 10.2019
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Establish standards for personnel performance and customer service
Photographer Assistant
Claudia's Photography
07.2013 - 02.2014
- Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments
- Review sets of photographs to select the best work
- Perform general office duties such as scheduling appointments, keeping books, and ordering supplies
- Set up, mount, or install photographic equipment and cameras
Education
No Degree - Business
College of Central Florida
Ocala, FL10.2022
High School Diploma -
Dunnellon High School
Dunnellon, FL05.2019
Skills
- Adaptive listening
- Team Leadership
- High communication
- Customer Service
- Empathetic
- Strategic Thinking
- Training and coaching
- Problem-solving abilities
- Data Entry
- Computer Proficiency
- Conflict Resolution
- Account Management
Certification
- OSHA license
- NCCER
- Welding certificates
References
Crystal Valencia, General Manager, Panera Bread, (352)-362-2251
Christina Peratos, MicroMarket Geeksquad Director, (352)-272-4242
Pual Benjamin, Geeksquad Manager, (718)-483-5628
Megan Ford, Customer Relations Manager , (352)-216-8557
Timeline
Geeksquad Lead
Bestbuy
08.2023 - Current
Sales Specialist
Lowes
05.2023 - 08.2023
Package Handler
Fedex
02.2022 - 09.2022
Sale Advisor
Best Buy
10.2020 - Current
Line Cook
Applebee's
10.2019 - 03.2021
Associate Trainer
Panera Bread
10.2018 - 10.2019
Photographer Assistant
Claudia's Photography
07.2013 - 02.2014
- OSHA license
- NCCER
- Welding certificates
No Degree - Business
College of Central Florida
High School Diploma -
Dunnellon High School
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