Gabrielle McNeely
Raeford,NC
Summary
Experienced Human Resources professional with 8+ years in local government, higher education, and corporate sectors. Expertise in employee relations, benefits administration, compliance, and full-cycle recruitment. Delivers accurate, people-centered HR services while interpreting policies and ensuring audit readiness.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Human Resource Director
County of Hoke
04.2025 - 04.2026
- Lead full-cycle talent acquisition for a workforce of 600+ employees across 25 departments, partnering with leadership to assess
- Staffing needs and implement strategic recruitment plans.
- Oversee HR operations impacting 600+ employees, including employee relations, benefits administration, and compliance with
- FMLA, ADA, and EEOC requirements.
- Lead and develop a team of 3 HR professionals, providing coaching, guidance, and operational oversight.
- Streamline recruitment workflows, reducing time-to-fill by 20% and improving overall applicant quality and hiring efficiency.
- Support internal mobility initiatives by facilitating employee transfers and promoting internal career advancement opportunities.
- Process onboarding documentation for new hires, including employment eligibility verification, Form I-9 compliance, and
- Background screening.
- Build and maintain strong relationships with hiring managers and executive leadership to support workforce planning and ensure
- Timely hiring of qualified candidates.
Human Resource Manager
J&K General Contracting
01.2025 - 04.2025
- Built the HR department from the ground up, developing and implementing HR policies, procedures, onboarding processes, and
- Developed compliance frameworks to ensure regulatory adherence within HR processes.
- Initiatives, supporting the hiring of 30+ employees within a 3-4 month period.
- Represented the organization at 10+ college and community recruitment events, strengthening employer branding and increasing
- Qualified candidate flow.
- Established strategic partnerships with 5+ community colleges and workforce organizations, expanding recruitment pipelines and
- Improving applicant quality.
- Managed employment eligibility verification and onboarding documentation, including review of work authorization records and
- Maintained records for sponsored employees, monitored visa expiration dates, and coordinated documentation to support
- Supported employee engagement initiatives and HR operations, contributing to improved organizational structure and workforce
- Compliance frameworks.
Leave of Absence Case Manager II
CVS
04.2023 - 11.2024
- Managed end-to-end leave of absence processes, including FMLA, ADA, and other leave programs, for a multi-site workforce of
- 200+ employees while ensuring compliance with federal regulations and company policies.
- Maintained a high-volume caseload while meeting productivity, quality, and compliance standards, with accurate documentation
- Across all case files.
- Provided guidance and support to 50+ employees monthly regarding leave eligibility, claim status, documentation requirements
- And return-to-work processes.
- Collaborated with HR, management, legal counsel, and third-party vendors to ensure seamless leave administration and regulatory
- Compliance.
- Analyzed leave trends, program performance, and operational processes to identify opportunities for workflow improvements and
- Enhanced service delivery.
- Communicated policy updates and process changes to employees and stakeholders, promoting consistency and improving the
- Employee experience.
Human Resource Specialist
Sandhills Community College
02.2022 - 02.2023
- Supported HR operations for a workforce of 200+ employees, ensuring compliance with organizational policies, hiring procedures
- Promoted operational objectives through effective HR management and support.
- Advised leadership on HR policy updates and compliance matters, facilitating informed decision-making on personnel actions.
- Conducted data and systems analysis on 100+ personnel records monthly, identifying discrepancies and ensuring data integrity.
- Conducted monthly data and systems analysis on 100+ personnel records, identifying discrepancies and ensuring accuracy of data integrity.
- Verified work authorization documents, maintained I-9 compliance records, and supported organizational readiness for
- Immigration and employment eligibility audits.
- And operational objectives.
- Budget information.
Child Support Agent III
Cumberland County Child Support
08.2021 - 11.2021
- Managed a high-volume interstate child support caseload, ensuring compliance with federal and North Carolina child support laws
- Ensured adherence to federal and state regulations to maintain legal standards.
- Prepared and processed legal documents, UIFSA packets, and interstate case transactions to establish, modify, and enforce child
- Support orders across jurisdictions.
- Collaborated with courts, attorneys, state agencies, and child support offices nationwide to resolve complex interstate child support
- Cases.
- Maintained confidential records and ensured timely, accurate case management while delivering high-quality customer service to
- Diverse populations.
Eligibility Specialist
Union County Department of Social Services
03.2019 - 07.2021
- Interpreted policies and determined eligibility for economic assistance programs through client interviews, verification, and case
- Analysis.
- Managed a caseload of 100-150 client records, ensuring timely and accurate processing in compliance with federal and state
- Regulations.
- Resolved complex case issues, discrepancies, and client inquiries while maintaining accurate and detailed documentation.
- Delivered high-quality customer service by responding to client concerns, making referrals, and de-escalating sensitive situations.
- Maintained and updated case management systems (NC FAST and Compass), ensuring data accuracy, documentation integrity
- Provided customer service by responding to client concerns, making referrals, and de-escalating sensitive situations to enhance client satisfaction.
Education
Master of Science - Public Administration
Strayer University
Raleigh, NC03-2025
Master of Science - Human Resources Management
Strayer University
Raleigh, NC06-2020
Bachelor of Science - Business Administration
Johnson & Wales University
Charlotte, NC02-2018
Skills
- Talent acquisition
- Onboarding & New Hire Orientation
- Employee Onboarding
- Performance management
- Workforce planning
- Labor law compliance
- Leave management
- HRIS systems
- Applicant Tracking Systems (ATS)
- HRIS Management
- HR System Integration
- Process improvement
- Leadership Development
- Microsoft Office
- Conflict resolution
Certification
Notary Public, State of North Carolina, State of North Carolina, 04/20/26, 04/19/31
Skills
Full-Cycle Recruitment & Talent Acquisition, Employee Relations & Conflict Resolution, Benefits Administration & Leave Management (FMLA, ADA), Onboarding & New Hire Orientation, Performance Management & Employee Engagement, Workforce Planning & Organizational Development, Classification & Compensation Analysis, Training & Development Coordination, Labor Law Compliance (FLSA, EEOC, ADA), HR Policy Interpretation & Administration, I-9 & Employment Eligibility Verification, Audit Readiness & Documentation Compliance, Process Improvement & Change Management, HRIS & Payroll Systems (MUNIS, Paylocity, Ellucian Colleague), Applicant Tracking Systems (ATS), Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Data Management & HR Reporting, Virtual Communication Tools (Microsoft Teams, Zoom), NC FAST, Compass, ACTS
Timeline
Human Resource Director
County of Hoke
04.2025 - 04.2026
Human Resource Manager
J&K General Contracting
01.2025 - 04.2025
Leave of Absence Case Manager II
CVS
04.2023 - 11.2024
Human Resource Specialist
Sandhills Community College
02.2022 - 02.2023
Child Support Agent III
Cumberland County Child Support
08.2021 - 11.2021
Eligibility Specialist
Union County Department of Social Services
03.2019 - 07.2021
Master of Science - Public Administration
Strayer University
Master of Science - Human Resources Management
Strayer University
Bachelor of Science - Business Administration
Johnson & Wales University