Gabrielle Mendoza
Pearland,TX
Summary
Dynamic General Manager with a proven track record at Club Pilates Franchise LLC, excelling in operations management and team leadership. Successfully implemented strategies that boosted sales and enhanced customer loyalty. Skilled in problem resolution and employee scheduling, fostering a positive work environment that elevated employee satisfaction and client relationships. Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency, transitioning into new field with fresh perspective. Ready to leverage experience to drive success and innovation in new role.
Overview
2
2
years of professional experience
Work History
General Manager
Club Pilates Franchise LLC
07.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
Sales Associate
Club Pilates Franchise LLC
08.2023 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Science - Public Health
Alvin Community College
Alvin, TX05-2027
Bachelor of Science - Public Health
University of Houston
Houston, TX05-2027
Shadow Creek High School
Pearland, TX05-2023
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Customer relations
- Customer relationship management
- Employee scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Club Pilates Franchise LLC
07.2024 - Current
Sales Associate
Club Pilates Franchise LLC
08.2023 - 07.2024
Associate of Science - Public Health
Alvin Community College
Bachelor of Science - Public Health
University of Houston
Shadow Creek High School
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