Gabrielle Miller
Lafayette,IN
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual that handles payments. Outstanding multitasker with in-depth knowledge in customer service.
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Receptionist
Staybridge Suites Hotel
10.2020 - 06.2025
- Greeted guests and assisted with check-in/check-out processes to ensure positive first impressions.
- Answered phone inquiries and provided information about hotel services, rates, and availability.
- Managed reservation systems to streamline guest bookings and maintain accurate records.
- Resolved guest complaints promptly to enhance customer satisfaction and loyalty.
Sales Associate
Save A Lot Grocery Store
07.2018 - 10.2019
- Collaborated with team members to achieve sales targets and improve store performance.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Monitored inventory levels, placing orders to replenish stock as needed for optimal availability.
Education
General Education Diploma
Lake Central High School
Lafayette, IN02-2010
Skills
- Guest relations
- Room availability
- Office organization
- POS system operation
- Guest registration
- Switchboard operation
- Nightly audits
- Invoicing and billing
- Problem-solving
- Data entry
- Cash handling
- Phone and email etiquette
- Reservations
- Guest reception
Timeline
Hotel Front Desk Receptionist
Staybridge Suites Hotel
10.2020 - 06.2025
Sales Associate
Save A Lot Grocery Store
07.2018 - 10.2019
General Education Diploma
Lake Central High School
Similar Profiles
Leticia ChigoLeticia Chigo
Assistant General Manager at Staybridge Suites HotelAssistant General Manager at Staybridge Suites Hotel
Patricia MartinezPatricia Martinez
Maintenance Technician at Staybridge Suites HotelMaintenance Technician at Staybridge Suites Hotel
Ashita ParmarAshita Parmar
Front Desk Associate at Staybridge Suites HotelFront Desk Associate at Staybridge Suites Hotel
Reagan KlineReagan Kline
Life Enrichment Assistant at Wesley Manor Retirement CommunityLife Enrichment Assistant at Wesley Manor Retirement Community
Mallory SowdersMallory Sowders
Delivery Driver at AmazonDelivery Driver at Amazon