Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon Warehouse
Colorado Springs, CO
01.2023 - 06.2025
Receive and prepare inventory for delivery
Use technology like smartphones and handheld devices to sort, scan, and prepare orders
View prompts on screens and follow direction for some tasks
Build, wrap, sort, and transport pallets and packages
Receive truck
Lift up to 49 pounds, stand walk, push, pull, squat, bend, and reach during shifts
Use carts, dollies, hand trucks, and other gear to move items around
Go up and down stairs (where applicable)
Work at a height of up to 40 feet on a mezzanine if needed
Operated forklifts to transport products efficiently within the warehouse.
Customer Service Representative
Apple tech
Arlington, TX
12.2020 - 07.2022
As the customers' first point of contact, I was the friendly voice of Apple, answering questions about products and services and providing world-class customer service, troubleshooting, and technical support.
Customer Service Agent
Inktel
Arlington, TX
08.2020 - 01.2022
Customer Service Agents that represent one of the world's most prestigious Home Décor and Homeware Brands.
Virtual customer support job taking incoming calls, working from home using my own computer equipment that meet the technical requirements.
I was able to establish a designated work space, free from noise and distractions to handle incoming phone calls.
My passion for doing good for other people helped me bond with the customers and my team.
I actively listened and troubleshoot to provide a great customer experience.
I paid attention to detail, had the ability to think outside the box, problem solving, critical thinking skills, excellent communication, and passion helped me excel in this role.
Teachers Assistant / Summer Camp Counselor
Little Tyke Learning Center
Euless, TX
03.2018 - 10.2020
I do a variety of duties as needed at my school.
I currently oversee the school age children.
I plan their curriculum two weeks at a time which include a lot of hands on projects and dramatic play.
I also plan their entire summer vacation from field trips to home events.
Through the rest of the session I am a floater in the mornings.
I do bus run for the schoolers.
I assist any other class that may need my help with a project, cleaning, nap time, a restroom break anything needed at all.
I also help in the kitchen with anything needed like food prep, food stock, passing out lunch or snack, washing dishes etc.
I do any task asked of me for the most part.
Teachers Assistant
Child Care Careers
Irving, TX
10.2017 - 03.2019
Working with children infant to 7th grade.
Follow guidelines for curriculum.
Do my part to make environment a safe, fun, and comfortable place for children.
Also making sure area is sanitary and clean.
I help with organizing as needed and any task asked of me by staff.
Manager
Pink by Victoria's Secret
03.2014 - 12.2016
Responsible for lock / key of store opening and closing, store sales reports, store recruitment, cash handling and oversaw loss prevention.
Acted as Merchandising Manager is displaying promotional sales signage and product placement throughout store and supervised Sales Associates areas.
Successfully planned and executed monthly sales quotas TY. vs LY, and based weekly sales promotions on Marketing Sales calendar.
Evolved sales concepts and upsold products by asking open-ended customer questions and promoted seasonal beauty and apparel merchandise.
Maintained POS system by inventory control and resolving cost discrepancies, quarterly inventory management.
Education
IT Support - IT Training
Google Course
Colorado Springs, CO
07.2025 - 08.2025
associate dental assisting - Dental Assisting
Concord Dental School
12.2012
high school deploma - high school
01.2010
Skills
Time Management
Teaching
Teacher Assistant
Cashiering
Infection Control Training
Teacher Aide
Upselling
Child Care
Tutoring
Organizational Skills
Meal Preparation
Loss Prevention
CPR
Experience with Children
Classroom Management
Childcare Provider
Retail Sales
Customer Service
Caregiving
Early Childhood
Certification
CPR/AED, 04/01/18, 04/30/20
Food Handler, 05/01/18, 03/31/20
Driver's License
CPR/First Aid
Certificate Of Qualification
Clear background check
TB clearance
Completion of 24 hrs of pressure service training for Child Abuse and neglect
Safe sleep reducing the risk of Sleep related infant death
Abusive head trauma shaken baby syndrome
Age appropriate physical activity
Child growth and development from infancy to school
Medication administration
Emergency planning
Managing common childhood illnesses
Infection control
Activity based support for children with different developmental and functional needs
Fostering children's self-esteem
Positive guidance and discipline
Childhood immunizations
Classroom management (all through the Agrilife online extension)