Summary
Qualifications
Work History
Education
Skills
Timeline
Generic

Gabrielle Morris

Russellville,AR

Summary

Experienced and adaptable team member with a solid background in multiple restaurant positions and settings. Personable and guest-oriented with a drive for customer satisfaction. Skilled in attention to detail and accuracy while handling simultaneous orders and maintaining job efficiency in fast-paced settings. Hardworking and motivated to provide memorable guest experiences and increase satisfaction.

Qualifications

  • 10+ years experience in various food service and hospitality positions
  • 5+ years experience service training and supervising
  • Trained in casual and fine dining, bartending, banquet and large event services
  • Increased sales using suggestive selling techniques by being knowledgeable on a wide variety of wines and spirits

Work History

Dietary Aide

Five Star Senior Living
Springfield, MO
01.2019 - 07.2019
  • Closely followed sanitation and food handling guidelines in accordance with health code laws
  • Quickly and accurately served specific entrees to individuals with special dietary needs and restrictions
  • Developed interpersonal relationships and maintained professionalism to provide skilled assistance to more than 50 residents daily
  • Trained as part-time cook to provide backup in diverse roles by preparing daily food specials, producing over 60 dishes per meal while keeping hourly temperature logs and removing expired food or beverage items from storage areas

Server/Hostess/Bartender

Hickory Hills Country Club
Springfield, MO
09.2015 - 04.2019
  • Prepared for and serviced events throughout 9 different banquet spaces, including weddings, reunions, and corporate meetings.
  • Kept updated and thorough knowledge of menu and promotions, recommending wine pairings and specific items according to preferences and food allergies.
  • Trained incoming staff on restaurant's practices and procedures to increase adaptability and productivity.
  • Performed various stocking and cleaning tasks during down time to optimize efficiency and flow of service

Bartender/ Server Shift Lead

Springfield Gourmet Taco Company
Springfield, MO
03.2012 - 08.2014
  • Kept accurate inventories, notifying management of ordering needs involving liquor, beer, wine and bar supplies.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer and business needs while avoiding unnecessary delays or errors.
  • Managed 20+ telephone and in-person to-go orders, customer service requests and reservation bookings daily
  • Maintained highly loyal clientele by consistently delivering exceptional and personable service at every stage of restaurant dining experience.

Education

High School Diploma -

Glendale High School
Springfield, MO
05.2008

Skills

  • Sales Techniques / Strategies
  • Problem-solving / Complaint Resolution
  • Excellent Verbal / Written Communication
  • Well-organized / Attention to Detail
  • Food Preparation
  • Teamwork / Collaboration
  • Customer Service

Timeline

Dietary Aide

Five Star Senior Living
01.2019 - 07.2019

Server/Hostess/Bartender

Hickory Hills Country Club
09.2015 - 04.2019

Bartender/ Server Shift Lead

Springfield Gourmet Taco Company
03.2012 - 08.2014

High School Diploma -

Glendale High School