Gabrielle Nurrito
Franklinton,NC
Summary
Dynamic manager with a proven track record at New York Bagel and Deli, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff management and innovative inventory practices, achieving significant waste reduction. Committed to fostering a positive work environment while driving customer satisfaction and engagement.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
New York Bagel and Deli
2004 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and developed team members to enhance productivity and service quality.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated scheduling to maintain adequate staffing during peak hours.
- Fostered a positive work environment through effective communication and conflict resolution.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
Counter Server
New York Bagel and Deli
2013 - 2014
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining and serving areas to enhance customer experience.
- Assisted in inventory management by restocking supplies as needed during peak hours.
- Operated cash register accurately, handling transactions with attention to detail.
- Adapted quickly to menu changes and daily specials, informing customers effectively.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
Education
Associate of Science - Veterinary Technology
Miller-Motte Technical College
NC06.2016
Skills
Customer service
Certification
Serve safe expires 2028
Timeline
Manager
New York Bagel and Deli
2004 - Current
Counter Server
New York Bagel and Deli
2013 - 2014
Associate of Science - Veterinary Technology
Miller-Motte Technical College