Gabrielle Orsini

• Provided professional beverage service, including wine selection guidance and pairing recommendations.
• Demonstrated flexibility in making last-minute changes in guest count or event timeline to maintain a high level of service.
• Managed several task in a timely fashion while maintaining quality.

· Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

· Maintained daily calendars, set appointments with clients, and planned daily office events.

· Demonstrated excellent communication skills in resolving product and consumer complaints.

• Welcomed guests with personable attitude and provided beverage and food orders.
• Addressed concerns quickly to improve customer experience
• Increased sales with food and drink pairing suggestions to customer preferences.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu items.
• Committed team member willing to help others.

• Provide clean dishes for customers
• Swept, mopped, and removed debris from dining room floors.
• Cleaned and sanitized dining tables.
• Cleared tables to maintain high turnover rate and minimize wait times.