Gabrielle Pampu
South Boston,MA
Summary
Driven and empathetic individual with a strong foundation in Criminology, Psychology, and trauma-informed care, currently pursuing a Master’s in Criminal Justice at Boston University. Extensive academic and advocacy experience in addressing trauma, minority populations, and systemic inequalities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional Nanny
Private Employeer
Boston, MA
06.2013 - Current
- Delivered high-quality care for a diverse age group, including newborns, infants, toddlers, and school-aged children, ensuring their physical and emotional well-being through personalized care plans and attentive supervision.
- Planned and organized engaging educational and recreational activities for children, including tutoring, and effectively managed daily schedules to meet each child's needs.
- Prepared nutritious meals and snacks, managed household chores, and maintained a clean and organized environment, which improved household efficiency and created a positive, healthy living space for children.
- Developed and implemented emergency response plans, including maintaining up-to-date contact information and first aid training.
- Built strong, trusting relationships with children by providing emotional support and encouragement, leading to an increase in positive behavioral outcomes and a supportive environment for their development.
- Organized creative and fun activities, enhancing children's physical, emotional, and social well-being.
- Engaged in meaningful conversations with the children about their day and feelings.
Managing Server
iL Focolare
Columbia, SC
11.2023 - 06.2024
- Optimized table assignments to balance server workload and enhance customer satisfaction.
- Managed service for up to 18 diners simultaneously.
- Utilized restaurant-specific software to enter food and drink orders and maintain inventory accurately.
- Handled customer concerns and complaints with empathy and professionalism, resolving issues swiftly and effectively.
- Performed sanitation duties and table maintenance tasks, including cleaning and resetting tables and supporting dishwashing operations, maintaining cleanliness standards, and contributing to a safe and pleasant dining environment.
- Explained menu items, describing ingredients and cooking methods upon request.
Inventory Management
Rosewood Market
Columbia, SC
06.2021 - 09.2021
- Enforced strict adherence to health and safety standards, leading to a reduction in workplace incidents and successful completion of regular compliance audits.
- Curated visually appealing store displays and organized merchandise layouts, increasing customer engagement and a boost in sales.
- Effectively manage all in-house inventory.
- Organized and coordinated deliveries.
- Developed procedures to streamline the inventory management process.
Education
M.S - Social Work
Boston University
05.2026
B.A - Psychology
University of South Carolina
05.2023
B.A - Criminology and Criminal Justice
University of South Carolina
05.2023
Skills
- Strong Written and Oral Communication Skills
- Excel, Adobe, SPSS
- Critical Thinking
- Regulatory Compliance
- Interpersonal Skills
- Trauma-Informed Care
- Crisis Intervention
- Administrative assistance
- Conflict Resolution
- Child development expertise
- Behavior management techniques
- Mental Health Advocacy
Languages
English, Fluent
Affiliations
- Lambda Alpha Epsilon
- Girl Up
- Gamecocks Against Trafficking and Exploitation
- Visions of Women
- Students for Justice in Palestine
- The Wrongful Conviction Club
- Women's Resource Center
- Michaels Place Grieving Center
Certification
- TEFL Certification
- Human Trafficking Signs and Prevention Certification
Accomplishments
Graduated from the University of South Carolina with dual degrees in Psychology and Criminal Justice, earning a place on the Dean's List for academic excellence.
Timeline
Managing Server
iL Focolare
11.2023 - 06.2024
Inventory Management
Rosewood Market
06.2021 - 09.2021
Professional Nanny
Private Employeer
06.2013 - Current
M.S - Social Work
Boston University
B.A - Psychology
University of South Carolina
B.A - Criminology and Criminal Justice
University of South Carolina
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