Gabrielle Petit-Frere
New York
Summary
Customer focused professional with experience in restaurant service, retail sales, and customer support. Communicates clearly and handles multiple tasks in busy shifts and store floors. Builds positive customer relationships through steady attention and friendly service in fast paced environments.
Overview
5
5
years of professional experience
Work History
Server
Red Lobster
New York
03.2026 - Current
- Delivered excellent customer service in a fast paced restaurant environment while managing multiple tables efficiently.
- Took customer orders accurately, served food and beverages, and ensured guest satisfaction throughout dining experiences.
- Handled cash and card transactions, maintained cleanliness, and supported team operations during busy shifts.
- Collaborated with kitchen and staff teams to ensure timely service and positive customer experiences.
- Recognized by Regional Manager for delivering excellent customer service and demonstrating strong dedication to driving in store sales.
- Awarded Cashier of the Month within the first month of employment.
PRO Associate/ Sales Champion/Cashier
Home Depot
New York
08.2025 - Current
- Delivered exceptional customer service to professional clients, including contractors, property managers, and commercial customers, supporting projects from purchase through completion.
- Built and maintained long-term relationships with Pro customers by understanding project requirements and providing tailored product and delivery solutions.
- Drove sales by leveraging product expertise, loyalty programs, and strategic recommendations to meet and exceed monthly sales goals and performance metrics.
- Supported efficient order fulfillment, safe material loading, and coordinated delivery solutions to ensure timely and accurate project execution.
- Provided expert guidance across multiple departments, including Pro Desk operations, materials handling, paint, and specialized product categories.
Client Advisor
Burberry
New York
09.2023 - 10.2024
- Maintained in-depth knowledge of Burberry's heritage and seamlessly connected it to contemporary collections to enhance client engagement and storytelling.
- Cultivated a loyal client base through personalized outreach and effective relationship management.
- Created highly customized styling solutions tailored to each client's needs while strategically introducing pieces from new collections.
- Designed customized styling solutions for clients, strategically introducing pieces from new collections.
Sales Representative
Macys Logistics Warehouse
New York
06.2022 - 09.2023
- Earned first place in the Michael Kors selling competition by generating over $12,000 in sales within one week.
- Consistently exceeded sales, customer service, and loyalty program performance standards by educating clients on the full range of Macy's benefits and offerings.
- Recognized multiple times for leading daily and monthly enrollments in the Macy's credit card and loyalty programs.
- Collaborated with lead stylists to present and recommend appropriate garments tailored to their productions and client needs.
Case Investigator/Contact Tracer
Public Consulting Group
Remote
11.2021 - 02.2022
- Conducted interviews with individuals to gather critical health information, ensuring clear communication of quarantine and safety guidance.
- Monitored client well-being across six counties in New York State, providing consistent follow-up and tailored support.
- Accurately documented comprehensive client information including demographics, contact details, health history, and school and workplace data within a statewide medical database.
- Documented comprehensive client information including demographics, contact details, health history, and school and workplace data in a statewide medical database to maintain accurate records.
Education
Fashion and Textile Technology - Apparel Design
SUNY Buffalo State College
Buffalo, NYLiberal Arts & Social Science -
SUNY Cobleskill
Cobleskill, NYSkills
- Sanitation practices
- Menu knowledge
- Order accuracy
- Customer service excellence
- Sales driving
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Quick Learning and Information Retention
- Relationship building
Timeline
Server
Red Lobster
03.2026 - Current
PRO Associate/ Sales Champion/Cashier
Home Depot
08.2025 - Current
Client Advisor
Burberry
09.2023 - 10.2024
Sales Representative
Macys Logistics Warehouse
06.2022 - 09.2023
Case Investigator/Contact Tracer
Public Consulting Group
11.2021 - 02.2022
Fashion and Textile Technology - Apparel Design
SUNY Buffalo State College
Liberal Arts & Social Science -
SUNY Cobleskill