Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
Work History
Assistant Manager
2 Years 2 Months
U-Haul, West Orlando | 06.2024 - Current
Oversaw daily center operations, coordinated staff, and enhanced customer service.
Review and analyze operational data, P&L performance, and budgeting needs.
Supported employee scheduling and optimized labor allocation to manage productivity.
Resolve customer issues quickly and professionally to maintain high satisfaction scores.
Ensure compliance with safety, fleet, and equipment policies.
Trained and coached new employees on procedures and service standards to improve service quality.
Education
High School Diploma
West Orange Highschool | Winter Garden
Associate of Arts - Business
Valencia College | Orlando, FL | 08-2027
Dean's List [Spring 2026]
Central FL Builders Exchange- Scholarship Recipient