Gabrielle Posternock
Belleville,NJ
Summary
Results-driven Business Management major focused on driving growth and contributing to dynamic organizations. I am actively seeking opportunities to enhance industry knowledge and experience. Proven adaptability and ability to thrive in fast-paced environments, demonstrating commitment to professional development.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
UNO Pizzeria & Grill
Clifton, NJ
05.2023 - Current
- Oversee opening and closing procedures, ensuring accurate cash handling and effective inventory management.
- Identify and address cost inefficiencies to manage expenses during shifts.
- Implement communication strategies to enhance teamwork and streamline operational workflows.
- Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
Certified Trainer & Head Server
UNO Pizzeria & Grill
Clifton, NJ
04.2021 - Current
- Cultivated strong customer service focus to enhance client relationships and drive profitability.
- Conducted training and development for new hires, ensuring comprehensive understanding of products and procedures.
- Achieved top three ranking among staff for revenue and gratuity generation.
Receptionist and Assistant
A Personal Touch Florist
Nutley, NJ
04.2019 - 08.2020
- Maintained appointments and accurately managed invoices and cash receipts.
- Handled customer concerns and requests to provide exceptional service.
- Arranged catered and formal events, ensuring quality and timely delivery of products.
Hostess
Red Eye Café
Montclair, NJ
01.2017 - 12.2018
- Managed customer service operations for approximately 500 customers and 50 daily phone calls.
- Oversaw safety and cleanliness standards across the workplace.
- Coordinated reservations and seating arrangements for large parties and events.
Education
Bachelor of Science - Business Administration; Management Concentration
Ramapo College of New Jersey, Anisfield School of Business
Mahwah, NJ01.2025
Undeclared -
University of Rhode Island
Kingston, RISkills
- Microsoft Office and Google Workspace
- Customer service excellence
- POS system proficiency
- Inventory management
- Employee training
- Business operation management
Timeline
Shift Supervisor
UNO Pizzeria & Grill
05.2023 - Current
Certified Trainer & Head Server
UNO Pizzeria & Grill
04.2021 - Current
Receptionist and Assistant
A Personal Touch Florist
04.2019 - 08.2020
Hostess
Red Eye Café
01.2017 - 12.2018
Bachelor of Science - Business Administration; Management Concentration
Ramapo College of New Jersey, Anisfield School of Business
Undeclared -
University of Rhode Island
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