Gabrielle Ramos
San Marcos
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
New Braunfels
10.2024 - 09.2025
- Provided excellent customer service to enhance dining experience.
- Served food and beverages promptly to guests at tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved concerns effectively.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Aquatics Supervisor
Hurricane Harbor
Spring
03.2021 - 08.2024
- Supervised daily operations of aquatic facilities in a fast-paced environment.
- Trained and mentored lifeguards on safety protocols and emergency procedures.
- Planned and implemented special events to draw in new members and boost revenue.
- Supervised lifeguards, swim instructors, and other aquatics staff members.
Cashier Team Lead
Victoria's Secret & PINK
The Woodlands
11.2023 - 01.2024
- Trained new cashiers on register operations and store policies.
- Managed daily cash reconciliation and maintained accurate financial records.
- Assisted customers with product inquiries and facilitated returns or exchanges.
Host Trainer
Outback Steakhouse
Spring
11.2022 - 04.2023
- Coordinated seating arrangements to optimize flow and minimize wait times.
- Assisted in creating a welcoming atmosphere for guests upon arrival.
- Managed reservations and walk-in seating effectively during peak hours.
- Communicated daily specials and promotions to guests with enthusiasm.
Education
High School Diploma -
Klein Collins High School
Spring, TX03-2023
Some College (No Degree) - Criminal Justice
Texas State University
San Marcos, TXSkills
- Customer service
- Food safety
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Leadership skills
- Conflict resolution
Timeline
Server
Olive Garden Restaurant
10.2024 - 09.2025
Cashier Team Lead
Victoria's Secret & PINK
11.2023 - 01.2024
Host Trainer
Outback Steakhouse
11.2022 - 04.2023
Aquatics Supervisor
Hurricane Harbor
03.2021 - 08.2024
High School Diploma -
Klein Collins High School
Some College (No Degree) - Criminal Justice
Texas State University
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