Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gabrielle Reese

Bay City,MI

Summary

Dynamic and results-oriented professional with a proven track record at So Presh Boutique, adept in social media management and fostering teamwork. Excelled in enhancing customer engagement and streamlining QA processes. Achieved significant improvements in customer satisfaction and operational efficiency. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Media Manager

So Presh Boutique
01.2020 - Current
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
  • Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.

Preschool Teacher

Southlake Preschool Enrichment
05.2023 - 05.2024
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.

Quality Assurance Analyst

Challange Manufacturing
02.2022 - 03.2023
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Fixed identified issues to improve workflows.
  • Organized and maintained work environment to allow for maximum productivity.
  • Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Contributed to seamless project handoffs between teams by providing clear documentation of testing results and recommendations for improvements.

Assistant Manager

Visionworks
04.2019 - 05.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Processed prescriptions and vision insurance to ensure a smooth customer experience.

Education

High School Diploma -

Nacogdoches Christian Home Education
Nacogdoches, TX
03.2013

Skills

  • Social Media Management
  • Photo and Video Editing
  • Teamwork and Collaboration
  • Classroom Management
  • Classroom Organization
  • Child Development
  • Quality Assurance
  • Quality processes
  • Issue Resolution
  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Retail Operations

Certification

  • CPR
  • Food Handlers
  • First Aid

Timeline

Preschool Teacher

Southlake Preschool Enrichment
05.2023 - 05.2024

Quality Assurance Analyst

Challange Manufacturing
02.2022 - 03.2023

Social Media Manager

So Presh Boutique
01.2020 - Current

Assistant Manager

Visionworks
04.2019 - 05.2020

High School Diploma -

Nacogdoches Christian Home Education

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Gabrielle Reese