Summary
Overview
Work History
Education
Skills
Techinical Experience
Timeline
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Gabrielle Roelofs

Cumming,GA

Summary

Results-driven professional with extensive experience in Accounts Receivable and Billing Operations. Skilled in payment processing, reconciliation, and resolving customer disputes. Dedicated to collaborating cross-functionally to improve billing processes and support overall business objectives.

Excellent Organizational and time management skills

Strong Attention to detail with ability to manage multiple priorities

Professional communicator with internal teams and external clients

Proven ability to work in a fast-paced environment

Overview

11
11
years of professional experience

Work History

Senior Staff Account

Docufree Corporation
07.2015 - Current

Detail-oriented Accounts Receivable & Billing Specialist with strong experience managing end-to end operations, customer invoicing, payment processing, reconciliation, collections and revenue reporting. Proven ability to maintain accuracy across high-volume transactions, support month-end and year=end close, and collaborate cross-functionally to resolve billing issues and improve process efficiency. Experienced with ERP systems, compliance and customer communication

Education

Bachelor of Science - Finance

Indiana University, Bloomington
Bloomington, Indiana, IN
05-1984

Skills

  • Accounts Receivable & Billing Operations
  • Invoicing & Revenue Recognition and Allocation
  • Payment Processing (ACH,Wire, Check, Credit Card)
  • Client set-up and Maintenance
  • Registration of State and governmental agencies for bid approvals
  • Ensue compliance with company policies, and accounting standards
  • Collaborate closely with Sales & Customer Success teams to resolve billing inquires and ensure accuracy
  • Create Monthly AR reporting and calculate commissions
  • Provide exceptional customer service regarding billing, payments, and account related inquiries
  • Assist with Monthly, Quarterly, and Yearly close activities related to billing and audit requests
  • Develop customer payment plans to support collection efforts and reduce outstanding balances
  • Collections and customer dispute resolution

Techinical Experience

ERP Systems : QuickBooks, Sage Intact, Sales Force

Payment Platforms : Bill.com, Corpay

Procurement & AP Systems : Ariba, Coupa, PeopleSoft

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Timeline

Senior Staff Account

Docufree Corporation
07.2015 - Current

Bachelor of Science - Finance

Indiana University, Bloomington

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