Gabrielle Santibanez
Fort Myers,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, also an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Server
Lexington Country Place
Fort Myers, FL
10.2023 - Current
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cashier
McAlister's Deli
Fort Myers, FL
09.2022 - 10.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Communicated effectively with kitchen staff to ensure that orders were filled correctly.
- Demonstrated knowledge of store products and services to customers.
- Restocked supplies like napkins, condiments, utensils on a regular basis.
- Processed payments accurately and efficiently using a cash register.
- Organized food orders according to customer requests.
- Greeted customers and answered questions regarding menu items.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2027
Associate of Arts - Psychology
Florida Gulf Coast University
Fort Myers, FL12-2027
Associate of Arts - Psychology
Florida SouthWestern State College
Fort Myers, FL12-2027
High School Diploma -
Gateway Charter High School
Fort Myers, FL05-2023
Skills
- Guest Engagement
- Table Bussing
- Table Setting
- Positive and professional
- Strong Work Ethic
- Dining customer service
- Service prioritization
Accomplishments
- Honor roll student
- MVP for softball
- Volunteered at Naples Zoo and Imaginarium
Timeline
Server
Lexington Country Place
10.2023 - Current
Cashier
McAlister's Deli
09.2022 - 10.2023
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - Psychology
Florida Gulf Coast University
Associate of Arts - Psychology
Florida SouthWestern State College
High School Diploma -
Gateway Charter High School
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