Gabrielle Saulsby
Detroit,MI
Summary
I am detail-oriented, with strong problem-solving skills. Proficient in many fields. Once I have received training in any area, I will exceed expectations. My strengths are being addable and dependable; no matter the situation I will remain poised and resilient. I am ready to make an impact with my drive, determination and skill set.
Overview
13
13
years of professional experience
Work History
Traveling Field Service Technician - Pyxis
Becton Dickinson
San Diego, CA
04.2024 - Current
- Install and repair hardware on Pyxis MedStations.
- Manage and troubleshoot medication dispensing systems.
- Diagnosing, and servicing hardware issues.
- Maintaining and servicing hardware and software components in hospital facilities.
- Installation testing, reconfiguring, and documentation for medical devices.
- Perform preventative maintenance (PM) and support repairs.
- Proficient in documentation.
- Provide efficient services to all customers in a timely manner including installations, preventative maintenance, and calibrations.
Traveling Field Service Technician
Baxter Health Care
Deerfield, IL
05.2019 - 04.2024
- Diagnosed and repaired medical devices to ensure optimal performance.
- Worked within a hospital setting to provide software remediation.
- Installed and configured software on Infusion Pumps and Batteries.
- Worked independently and in a team setting as Team Lead; organizing and resolving all issues as needed.
- Provided on-sight clinical and technical services on Infusion Pumps.
- Communicated effectively with associates, hospital staff and management regarding all products and paperwork.
- Conducted routine maintenance on equipment, enhancing reliability.
- Trained new technicians on best practices for equipment installation and software upgrade procedures.
- Facilitated effective communication between departments & cross-functional teams to streamline efficient collaboration efforts.
- Ability to troubleshoot devices and repair any malfunctioning components.
- Empowered team members by delegating responsibilities according to individual strengths
Traveling Field Service Technician
Becton Dickinson BD Medical
San Diego, CA
07.2013 - 08.2019
- Led on-site installations of medical devices, ensuring seamless integration.
- Provided on-sight technical support for medical devices.
- Diagnosed and serviced issues regarding hardware and software system components.
- Performed preventative maintenance tests on medical devices: Infusion Pumps, Syringe Modules, ETC02 modules & Point of Care Unit.
- Documented all work activity for fully supported medical devices.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Managed on-site installation, repairs, maintenance, and test tasks.
- Worked independently and on a team, as Team Lead.
Education
Associates Degree - Liberal Arts
Oakland Community College
Farmington Hills, MI05-2010
High School Diploma -
Parkway Christian Schools
Sterling Heights, MI05-2008
Skills
- Adaptability
- Problem-solving
- Positive attitude
- Dependable
- Technical skills
- Decision making
- Attention to detail
- Team and self motivation
- Documentation and reporting
- Teamwork and coordination
Timeline
Traveling Field Service Technician - Pyxis
Becton Dickinson
04.2024 - Current
Traveling Field Service Technician
Baxter Health Care
05.2019 - 04.2024
Traveling Field Service Technician
Becton Dickinson BD Medical
07.2013 - 08.2019
Associates Degree - Liberal Arts
Oakland Community College
High School Diploma -
Parkway Christian Schools