Gabrielle Smalls
Columbus,OH
Summary
Accomplished Sales Manager seeking entry-level opportunities to expand skills while facilitating company growth. Demonstrated expertise in team leadership and development, superior sales strategy and strong communication skills. Proven track record of identifying and creating profitable business opportunities and cultivating strong partnerships. Eager to apply time management and organizational skills in various office environments.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Cushman & Wakefield
Arlington, VA
08.2023 - 05.2024
- Maintained accurate records of prospective renters, applications and leases.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Lingerie Manager
Victoria Secret
Columbus, OH
11.2021 - 06.2023
- Support sales team members to drive growth and development
- Coach, develop, and motivate team to achieve revenue goals
- Review operational records and reports to project sales and determine profitability
- Resolve customer complaints regarding sales and service.
Digital Support Specialist
Huntington National Bank
Columbus, Ohio
04.2022 - 09.2021
- Evaluated and solved user problems using probing questions, personal expertise and test scripts
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Political Science
Ohio State University
12.2023
Skills
- Service-driven sales
- Creative Problem-Solving
- Cross-cultural sales background
- Reporting and Correspondence
- Recruiting and hiring
- Compelling leadership skills
Timeline
Leasing Consultant
Cushman & Wakefield
08.2023 - 05.2024
Digital Support Specialist
Huntington National Bank
04.2022 - 09.2021
Lingerie Manager
Victoria Secret
11.2021 - 06.2023
Political Science
Ohio State University
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