Gabrielle Spray
Figs prime
Winter Springs,FL
6
Years of experience
Dynamic manager with a proven track record at Flanagans Sports Pub, excelling in team leadership and customer service. Enhanced customer satisfaction through effective decision-making and conflict resolution. Recognized for maintaining a safe, organized environment while achieving operational efficiency and fostering a motivated workforce.
Work History
Manager
3 Years 6 Months- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bartender
3 Years 6 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
3 Years 6 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
10 Months- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
10 Months- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender
7 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
7 Months- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Bartender
1 Year- Mix and serve beverages according to established recipes and customer preferences.
- Maintain bar cleanliness and organization, ensuring compliance with health regulations.
- Manage inventory levels, tracking stock usage and ordering supplies as needed.
- Train new staff on bartending techniques and customer service standards.
Education
Associate of Arts
Skills
Customer service
Team leadership
Time management
Decision-making
Timeline
Bartender
Figs prime
09.2025 - 09.2026Read More
Manager
Flanagans Sports Pub
02.2022 - 08.2025Read More
Bartender
Flanagans Sports Pub
02.2022 - 08.2025Read More
Server
Flanagans Sports Pub
02.2022 - 08.2025Read More
Bartender
BJ's Restaurant & Brewhouse
04.2021 - 02.2022Read More
Server
BJ's Restaurant & Brewhouse
04.2021 - 02.2022Read More
Bartender
Johnny’s Fillin Station
08.2020 - 03.2021Read More
Server
Johnny’s Fillin Station
08.2020 - 03.2021Read More
Seminole State
Associate of Arts
Read More