Energetic and approachable individual with strong interpersonal skills and positive attitude. Possesses solid understanding of student needs and conflict resolution skills, as well as knack for effective communication and organizational abilities. Ready to create supportive and inclusive community environment, enhancing living experience for all residents.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Financial Aid Consultant & Clock Program Data Entry Assistant
Florida State College at Jacksonville
11.2023 - Current
Provided expert consultation on FAFSA and financial aid, ensuring prospective and current students received accurate and supportive guidance
Delivered exceptional customer service, enhancing the student experience through friendly and professional interactions
Demonstrated advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), including:
Excel: Conducted financial modeling, data analysis, and generated detailed reports for decision-making
PowerPoint: Designed and delivered presentations for executive-level meetings
Word: Drafted, edited, and formatted reports and proposals with a focus on clarity and professionalism
Managed the QLess scheduling system to optimize student appointments and operational flow
Bank Teller/Student Intern
Vystar Credit Union
01.2022 - 05.2023
Represented the bank to members in a courteous and professional manner
Processed bank transactions and assisted customers with banking and accounting needs
Ensured compliance with bank policies and procedures
Handled checks and cash, ensuring accurate transactions using Teller Capture
Cashier
Auntie Anne’s
09.2021 - 05.2023
Provided exceptional customer service, resolving issues and addressing concerns
Completed sales using a cash register, scanning items and totaling customer purchases
Processed returns and ensured customer satisfaction through effective problem resolution
Education
AA/Transfer - Political Science and Government
Florida State College at Jacksonville
Jacksonville, FL
12.2024
Skills
Communication
Interpersonal Skills
Detail-Oriented
Technical Skills
Problem-Solving
Organization
Critical Thinking
Time Management
Certification
CPR/AED Certification, American Safety Training Institute, 2023
Hobbies and Interests
Nutrition: Passionate about maintaining a healthy lifestyle through informed dietary choices.
Pilates and Yoga: Enthusiast in Pilates and Yoga for physical and mental well-being.
Traveling: Enjoy exploring new cultures and experiencing different cuisines worldwide.
Fitness: Committed to personal wellness through physical fitness and exercise routines.
Fashion Design: Creative interest in fashion design, exploring trends and styles.
Timeline
Financial Aid Consultant & Clock Program Data Entry Assistant
Marketing and Communications Manager at Florida State College at JacksonvilleMarketing and Communications Manager at Florida State College at Jacksonville